Manufacturer Relations Senior Manager

Who are we?

Buyers Edge Platform stands at the forefront of revolutionizing the food service industry through technology, purchasing power and partnerships. We are dedicated to empowering stakeholders across the entire food service ecosystem (operators, distributors, manufacturers) with efficiency and unprecedented visibility. With a diverse portfolio of over a dozen brands, our mission is clear: to reduce costs, streamline the foodservice supply chain, and propel the industry from manual to automated.  

Today, we are one of the largest players in food service, with over 200K operator locations across North America and over $50 billion of aggregated spend volume. Our commitment to food service excellence is proven in four distinct areas of value: Digital Procurement Network, Fresh Solutions, Supply Chain Management, and Software. Buyers Edge Platform is not just a provider – we are a strategic partner on the journey towards a more efficient, connected, and automated future for the foodservice industry.

This position is hybrid based out of our Waltham, MA office with anticipated travel up to 30% per year. We are unable to offer work sponsorship for this role. 

Build Something Great with Us!

We're looking for more than just experience — we're looking for someone exceptional.
Someone who shows up hungry to grow, eager to collaborate, and wired to make things happen. If you’re someone who asks tough questions, thinks two steps ahead, owns your work, and brings positive energy to every room — we’re talking to you.

As our Manufacturer Relations Senior Manager, you'll lead the execution of growth initiatives for top manufacturers across key categories. You'll build strong relationships (internal and external), hit revenue targets, and drive real business impact — all while working in an environment where data and technology power everything we do. We’re a data analytics and technology company for the foodservice industry, and data touches every decision, every strategy, and every win we achieve.

If you’re proactive, organized, solution-oriented, and thrive in a fast-paced, agile environment — you'll love it here. If you crave predictability, and a black-and-white rulebook... this is not your role.

The Basics We Expect:

• Strategic thinking + flawless execution
• Relationship-building skills that open doors and build trust
• A get-it-done attitude, even when things get messy

What You’ll Be Owning and Driving:

• Manage and grow a portfolio of Manufacturer partnerships — be their trusted go-to.
• Build strong, sustainable relationships both externally and internally.
• Drive member value through collaborations with suppliers, collaborating across teams and launching smart initiatives.
• Delivery on key sales actions: adding items, removing contract exclusions, fostering stronger engagement.
• Monitor and improve contract competitiveness.
• Develop and collaborate on strategies to increase contract utilization rates.
• Spot cross-sell opportunities across all Buyers Edge Platform companies and maximize every touchpoint with Manufacturers to drive new revenue streams.
• Plan and lead strategic planning sessions and business reviews like a boss (in-person and virtual).
• Coordinate demos, meetings, and check-ins that deepen partner relationships.
• Monitor KPIs, track results, and always know how we’re performing — and how we can improve.
• Take ownership of onboarding new Manufacturer contracts.
• Become a power user of Salesforce, Tableau Dashboards, and Microsoft Teams to keep projects moving and stakeholders informed.
• Support broader team initiatives and roll up your sleeves for whatever else is needed to help the team win.

Skills and Experience We’re Looking For:

• 5+ years of relevant industry experience.
• Bachelor’s degree in business, Culinary, or related field preferred.
• Culinary or Operations background a huge plus.
• Understanding of the foodservice industry and data-driven marketing principles.
• Negotiation and cross-functional collaboration skills.
• Proficiency in Microsoft Office 365 — especially Excel and PowerPoint.
• Sharp attention to detail and strong organizational skills.
• Excellent communication, critical thinking, and problem-solving ability.
• Ability to understand and interpret data — and turn insights into action.
• Ability to meet deadlines, manage multiple projects, and work both independently and on a team.
• Occasional travel (30%) for partner visits and trade shows.
• A creative, agile mindset — you challenge ideas and always seek better ways.

What Will Make You Great:

• You live our company values – and you can tell us how
• You don’t wait to be told – you take initiative, own your work, and drive outcomes
• You bring solutions, not just problems — and you challenge ideas (even your own).
• You’re high-energy, highly collaborative, and you show up for your team.
• You show respect for others — teammates, partners, everyone.
• You have strong communication skills: clear, direct, professional, and responsive.
• You can manage multiple projects, priorities, and deadlines without dropping the ball.
• You’re savvy with AI tools and modern tech — always finding ways to work smarter, not harder.
• You understand that data isn’t just a report — it’s the engine behind every smart move.
• You think for yourself and act in the best interest of the team, not just your own tasks.
• You are accountable for your work and actions.
• You love winning — but you love winning together even more.
  
  

If you’re excited by the idea of building something great, challenging yourself daily, and working with people who care and enjoy working together, you’re going to fit right in.
If you’re ready to take ownership, make an impact, and grow with a team that has your back, we want to hear from you.

What's in this for you?

Amazing coverage to start. Medical, dental, and vision coverages are just the beginning! We also offer ancillary plans, such as flexible spending accounts for both health and dependent care, critical illness, accident, and voluntary life as well as company paid life! On top of this, we also offer a 401(k) plan with company match.

Invest in your success. We will provide you with a thorough training and development program; and offer competitive compensation.

Live well = Work well. Relax with our Personal Responsibility Paid Time Off policy where you don’t have to accrue time off in order to take it! We also offer half-day Summer Fridays!

We welcome all.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.