Program Eligibility Manager

The Program Eligibility Manager will be responsible for managing the workload and team. You will have experience leading a team and knowledge of the food service industry, preferably with contracts and pricing. You also have strong communication, attention to detail, and organizational skills. An aptitude for problem-solving and developing creative solutions is necessary.  

Who we are:

Buyers Edge Platform stands at the forefront of revolutionizing the food service industry through technology, purchasing power and partnerships. We are dedicated to empowering stakeholders across the entire food service ecosystem (operators, distributors, manufacturers) with efficiency and unprecedented visibility. With a diverse portfolio of over a dozen brands, our mission is clear: to reduce costs, streamline the foodservice supply chain, and propel the industry from manual to automated.

Today, we are one of the largest players in food service, with over 200K operator locations across North America and over $50 billion of aggregated spend volume. Our commitment to food service excellence is proven in four distinct areas of value: Digital Procurement Network, Fresh Solutions, Supply Chain Management, and Software. Buyers Edge Platform is not just a provider – we are a strategic partner on the journey towards a more efficient, connected, and automated future for the foodservice industry.

This position is ideally based out of our New London, CT office but we are open to remote. We are unable to offer work sponsorship for this role.

Your impact:

• Manage 4+ direct reports, including weekly check-ins, quarterly conversations, and annual reviews.
• Continuous monitoring and adjusting team workload, priorities, KPIs, and goals.
• Lead Weekly Team Meetings.
• Lead Quarterly Team Meetings to review accomplishments and issues and establish annual SMART goals that are mapped out to those set for the Company and Department.
• Review and approve timecards and PTO requests.
• Managing member contract records utilizing Salesforce.com.
• Facilitating the exchange of exclusion records to internal and external parties.
• Ensuring proper exclusion record alignment with external parties.
• Maintaining accurate records of key interactions within our environment.
• Conducting periodic audits to ensure the accuracy of contract records.
• Collaborating with internal stakeholders to gather feedback and share results.
• Continually evaluating current data structure and processes for opportunities to improve efficiency and accuracy, collaborating with the manager and Development as needed to implement improvements.

About you:

• 3+ years of experience handling large data sets, including gathering, interpreting, and disseminating information.
• Experience in the food service industry collaborating with distributors, suppliers, and/or operators.
• Experience in leading a team and achieving personal and team goals.
• A college degree is required, with a preference for a major in management information systems. Related experience in similar majors will also be considered.
• Experience with Salesforce.com and database management.
• Experience with business intelligence software is preferred.
• Advanced skills in Microsoft Excel
  • Nested If Statements, PivotTables, Lookups, etc.
• Excellent computer skills and ability to learn new technologies quickly
• Aptitude for critical thinking and problem solving

Not sure you meet every qualification? Studies show that diverse applicants often hesitate to apply unless they check every box. At Buyers Edge Platform, we value authenticity and inclusion—if you're excited about the role, we encourage you to apply. You might be exactly who we’re looking for!

What's in this for you:

• Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match.
• Grow with us. Enjoy strong training, development, and competitive pay.
• Work-life balance. Our flexible PTO policy lets you take time when you need it—no accrual required.

We welcome all.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.