Channel Partner Manager

The primary responsibility of the Channel Partner Manager role is to work with Channel Partners and help their clients save money. Channel Partners add their clients to the program or programs and this role helps them with this. This role will nurture both relationships by adding more value (signing the clients to more programs).

We value the impact and connection that comes from regular in-person collaboration. This candidate will work from our Chicago, IL, Lake Worth, FL or Waltham, MA office. We are unable to offer work sponsorship for this role.

Who we are:

At Consolidated Concepts, we're redefining cost reduction and profit optimization. Our mission is clear: empower multi-unit restaurants to thrive by simplifying their supply chain and procurement processes. As a Buyers Edge Platform brand, we transcend the conventional, leveraging collective purchasing power to provide our clients with exclusive pricing on essential products and services. Our comprehensive suite of solutions includes a Digital Procurement Network, Fresh Solutions, Supply Chain Management, and innovative SaaS Solutions. We take pride in supporting a diverse array of clients, ranging from the pioneers of emerging concepts to the established titans of national franchise brands.

Your impact:

• Establish and deepen relationships with Channel Partners and clients by understanding their business objectives and providing exemplary support as their primary contact within Consolidated Concepts
• Conduct on-going meetings and calls to communicate frequently with Channel Partners and clients on updates, information, concerns and opportunities
• Serve as the Channel Partners and clients voice within Consolidated Concepts
• Keep organized for both the internal team as well as the needs of the Channel Partners and clients.
• Proactively anticipate Channel Partner and customer needs and identify any potential issues.
• Create recommendations and facilitate action for resolution
• Identify opportunities for potential up sell, including produce programs, supply chain consulting, Technology and Master Distribution Agreement services
• Organize and conduct on-boarding of clients. See through the initial introduction until client is completely set up within the system
• Organize and conduct business reviews, client calls, meetings inside and outside of office
• Track follow up for any Channel Partners and client involved meetings and keep internal systems and databases up-to-date with client information
• Market new programs and services to Channel Partners and clients
• Provide appropriate status updates on project progress
• Must be comfortable being the point person for the Channel Partners and client and internal departments
• Procure, organize, and disperse data
• Have full understanding of Consolidated Concepts interaction with Platform brands
• Review client data and work with Client Operations team in driving additional revenue through direct manufacturers programs
• Be available to travel to visit Channel Partners and clients face to face
• Understand and follow internal processes CC has set up with internal teams to keep Channel Partner and client projects on track · Track all client activity and opportunities in Salesforce

About you:

• 2+ year college degree or relevant experience
• 3+ years of account management experience
• 3+ years of foodservice industry experience

Not sure you meet every qualification? Studies show that diverse applicants often hesitate to apply unless they check every box. At Buyers Edge Platform, we value authenticity and inclusion—if you're excited about the role, we encourage you to apply. You might be exactly who we’re looking for!

What's in this for you:

• Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match.
• Grow with us. Enjoy strong training, development, and competitive pay.
• Work-life balance. Our flexible PTO policy lets you take time when you need it—no accrual required.

We welcome all.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.