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Senior Creative Project Manager

New York, New York, United States

ByHeart is an infant nutrition company built from the ground up to deliver real innovation on behalf of babies and parents. Our mission is simple: make the best formula in the world. That’s why we studied the latest breast milk science, worked directly with suppliers we know and trust, set uncompromising quality standards, developed our own small batch blending process, built our own manufacturing facilities, and conducted a groundbreaking clinical trial. Our goal is to create a future where all parents feel amazing about feeding their baby—no matter how they do it.

When we launched our Whole Nutrition Infant Formula in March 2022, we were the first new U.S infant formula manufacturer in 15 years. Since then, we’ve been leading the way in a lot of ways.

We’re…

  • The only U.S.-made infant formula to use organic, grass-fed whole milk
  • The first and only U.S. infant formula company to add the two most abundant proteins found in breast milk—alpha-lac and lactoferrin—to our ingredients list
  • The first infant formula company to receive Clean Label Project’s Purity Award (and we test for 700 contaminants vs the required 400)
  • We ran the largest clinical trial by a new infant formula brand in 25 years—clinically proving our benefits vs a leading infant formula like:
    • Less spit up
    • Softer poops
    • Easier digestion
    • More efficient weight gain
    • Enhanced nutrient absorption
    • Longer stretches between nighttime feeds*

ByHeart has rapidly emerged as a leader in infant nutrition, fortifying the domestic supply chain by owning end-to-end manufacturing in 3 US facilities and ranking in the top 10% of the U.S. infant formula category within just one year. Strategic partnerships with retailers like Walmart and Whole Foods have expanded access to their premium, science-backed formula, now available in over 70% of U.S. stores.

With >$400M in funding, we’re shifting the industry forward—and this is just the beginning. Help us build a future where all parents can feel amazing about feeding, by joining our growing team of >300 people that stretches across the country.

We're proud to offer competitive, family-first benefits, including but not limited to: 

  1. Health insurance for the whole family: medical, dental, & vision insurance covered 100%, with 90% coverage for your family.
  2. Flexible paid time off: plus 12+ company holidays, and 2 floating holidays to use at your discretion!
  3. 16-weeks of fully-paid parental leave and new parent support: free 1-year supply of formula, cozy feeding suites, and paid pumping time.
  4. Up to 6% 401(k) Match to help you plan for your future.
  5. Company equity for every employee: because when we succeed, we succeed together!

Visit our site to learn more, and check out some recent press on ByHeart:

*based on data from infants at approximately 4 months of age

 

ROLE DESCRIPTION

The Marketing Operations team at ByHeart is hiring a Senior Creative Project Manager. The ideal candidate has held previous roles as a creative project manager (either in-house on a marketing team, or at an advertising agency), and has simultaneously managed projects with creative deliverables (both traditional and digital creative assets).

This role reports to the Director of Marketing Operations. This function is the center of knowledge for marketing operations, including commercial team project management, leading marketing process workflows and optimizations, resource allocation, project pipeline management, agency relationships, contractor relationships, and creative tooling.

Reports To:      Director of Marketing Operations

Location:         New York City, HQ

Start Date:      Immediately

ROLES & RESPONSIBILITIES

  • Act as the day-to-day project manager on all projects led by our retail team.
  • Manage creative deliverables for ByHeart commercial team projects end to end, across different functions (including retail, brand, and digital teams).
  • Deep understanding of print production process - particularly for packaging, retail displays and experiential / trade shows.
  • Directly manage creative agencies, production teams, freelancers, and print vendors fro including scoping work, reviewing quotes, outlining timelines to align with business needs, and ensuring timely and on-budget delivery of work.
  • Support the creative project intake process, in partnership with project drivers, marketing operations, and creative director.
  • Ensure that briefs are concise, clear and completed in partnership with project drivers.
  • Determine the creative development framework required based on the scope and size of the project.
  • Build project timelines, lead kick off meetings, ensure the creative team is equipped with the information they need to be successful in delivering quality work on-time and on-budget.
  • Support in maintaining the commercial team project dashboard, including status updates across projects.
  • Communicate project status on a regular basis with key stakeholders; ability to troubleshoot and problem solve if issues arise during the project.
  • Support in quality assurance, ensuring that brand-forward, on-brief work is delivered
  • Build strong relationships with the creative team, commercial team, cross-functional partners, and vendors.
  • Participate in the Medical, Legal, Regulatory (“MLR”) creative asset review process, in partnership with the creative team, as well as with our legal, medical education, and regulatory teams

 

Skills & Qualifications

  • 5+ years relevant work experience in marketing operations, project management, production, or program management. 
  • Nice to have: directly project managed retail-related creative assets from ideation to delivery (e.g. endcaps, tradeshows, etc.). 
  • Experience using the project management tool Asana. 
  • Ability to identify gaps in workflow or tooling, and find/propose solutions.  
  • Excellent project management skills, organizational skills & strong attention to detail. 
  • Strong working knowledge of the creative process for traditional and digital media. 
  • Ability to manage multiple projects simultaneously, across different business functions
  • Strong problem solving skills. 
  • Strong interpersonal skills, ability to effectively communicate with teammates and cross functional partners. 
  • Strong written and verbal communication skills. 
  • Can-do, positive attitude with a roll-up-your-sleeves approach to getting work done.
  • Role is NYC based (with a hybrid and flexible in-office policy)

The minimum annual salary for this position is $120,000 and the maximum is $155,000. The salary range for performing this role outside of New York City will differ. Additionally, you will be eligible to participate in our company’s equity program, plus our robust medical, dental, vision, retirement, and other benefits.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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