Customer Advocacy Intern (Marketing)

Bynder goes far beyond managing digital assets. Our digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints, and relationships in order to thrive.

With powerful and intuitive solutions that embrace the way people want to work, and a richly integrated ecosystem, We are the brand ally that unifies and transforms the creation and sharing of assets, inspiring teams, delighting customers, and elevating businesses. 

Our  500+ employees, known as ‘Byndies’, together constitute the world’s most extensive pool of digital asset management expertise. We enable more than 1.7M users across more than 3,700 organizations, including Spotify, Puma, Five Guys and Icelandair.

Founded in 2013, we have eight  offices around the globe, including the Netherlands, USA, Spain, UK, Australia and UAE. For more information, visit www.bynder.com.

Bynder is more than a tech company. We are a fast-growing international scale-up and recognized leader in MarTech. Bynder grows fast, and we want you to do the same, throughout this internship will invest in your training and welcome your fresh point of view and ideas. You will have a lot of autonomy and supportive colleagues, so nothing will stop you from truly making an impact at Bynder.

In 2024, Bynder created a new Customer Advocacy function within Customer Marketing to engage our 4,000+ Bynder customers in dynamic ways to support brand recognition and revenue growth. 

We are actively looking for a Customer Advocacy Intern, to join Bynder’s international marketing team, based in London, for a 6-month internship. You will be part of the global Customer Marketing Team, reporting to our Customer Advocacy Manager. You will play a vital role in supporting our Customer Marketing team by managing processes, coordinating activities, and ensuring timely delivery of critical projects that showcase the success of our customers.

What you will do:

• Provide creative and strategic support for our customer engagement programs including annual Spotlight Awards, Customer Champion Program and Bynder Connect
• Support in development of compelling customer stories that drives net new revenue and expansion revenue within customer base
• Manage email marketing campaigns that promote Customer Advocacy Initiatives
• Own and manage our G2 (global review site) ensuring consistent review growth month over month and enable the sales teams to utilise these reviews to drive more business 
• Work cross-functionally with Product Marketing to design validation slides from all customer content to enable the wider business on new customer content
• Learn valuable reporting skills on revenue driven by Customer Marketing

Qualifications:

• You are currently enrolled in a university degree studying Marketing, Business or Communications in London, or Greater London
• You're available for an internship of at least six months starting February 2025
• You are fluent in English and have good communication skills
• You have great organisational skills and can drive initiatives from start to finish
• Understanding and passion for marketing and creativity 
• Familiar with creative thinking and brainstorming sessions
• Curious and eager to learn
• Proactive and enthusiastic

What we offer:

• Work experience in a global scale-up Tech Company (6 offices in 5 countries)
• The chance to be part of a young and ambitious team of internationals
• On-the-job training
• Semi-remote working (2-3 days in Central London shared workspace) 
• Free Pret lunch on office days
• Possibility to participate in various training organised in the company
• A broad scope of responsibilities through which you can learn and expand your skill set 
• Competitive internship fee