Strategic Account Manager EMEA

Bynder goes far beyond managing digital assets. Our digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints, and relationships in order to thrive.

 

With powerful and intuitive solutions that embrace the way people want to work, and a richly integrated ecosystem, We are the brand ally that unifies and transforms the creation and sharing of assets, inspiring teams, delighting customers, and elevating businesses. 

 

Our  500+ employees, known as ‘Byndies’, together constitute the world’s most extensive pool of digital asset management expertise. We enable more than 1.7M users across more than 3,700 organizations, including Spotify, Puma, Five Guys and Icelandair.

Founded in 2013, we have eight  offices around the globe, including the Netherlands, USA, Spain, UK, Australia and UAE. For more information, visit www.bynder.com.

About Bynder
Bynder is the AI-powered Digital Asset Management (DAM) platform designed for the world's most iconic brands to deliver exceptional content experiences. With 4,000+ customers serving 20B+ assets every month, we are recognized as the leading digital asset management solution in the market by Forrester and G2. As founders of SaaS DAM, our mission is to empower our customers to conquer the complexity and chaos of proliferating content with the most powerful, intuitive and richly integrated DAM platform. Our product platform innovation, enterprise grade operational excellence, and superior customer experience is why customers use Bynder as their single source of truth for their digital content across all systems and channels.

About the role
As a Strategic Account Manager for the EMEA region, you are responsible for driving expansion revenue in our existing customer base and unlocking its full potential. You will manage the full sales cycle, from prospecting to discovery, solution presentations, negotiation, and closing. You will closely coordinate with our Customer Success team to strategically expand mindshare and adoption of Bynder across current users as well as new subsidiaries, divisions, and business units.

We are looking for a high-energy, experienced software sales professional with a proven track record of growing successful partnerships and going above and beyond to satisfy customers’ needs. To be successful in this role, you must be a self-starter, adaptable, analytical, motivated, organized, and thrive in a start-up environment. In addition to staying up-to-date on Bynder’s offerings, you must demonstrate curiosity about digital transformation, and develop a thorough knowledge of the marketing technology space.

This is a full-time role based out of our office in the Netherlands. Bynder offers flexible work hours and ability to work from home. This role may require travel to conduct onsite customer meetings.

 

What You'll Do (Responsibilities)

• Operational Excellence and Territory Management: Organize and tier accounts strategically in your book of business to maximize revenue opportunities across all customer tiers.
• Pipeline Generation: Proactive outbound prospecting to generate new opportunities using modern selling tools, connecting with both existing and new stakeholders within accounts.
• Leverage Sales Intelligence: Apply customer insights and research to customize outreach, prepare for calls, and address specific stakeholder needs.
• Customer-Centric Engagement: Engages with customers early and often, understanding their business objectives to provide tailored insights, support growth, and mitigate churn risk.
• Account Planning and Stakeholder Engagement: Map the customer organization, identify key stakeholders, and guide a consensus-driven buying process through effective communication and mutual action plans.
• Manage Full Sales Cycle: Apply rigor to all opportunities by applying a structured sales process, and ensure forecasting accuracy by applying qualification methods to your deals.  

 

What You’ll Need (Skills and Expertise)

• Expertise in Value Selling: Demonstrates proficiency in value-driven sales methodologies, focusing on providing solutions that align with customer needs and strategic objectives.
• Smart Negotiation and Objection Handling: Practices effective negotiation and handles objections skillfully to create urgency, close deals, and drive customer value.
• Ownership and Accountability: Exhibits full ownership over account performance, demonstrating resilience and a proactive mindset to achieve targets consistently.
• Commitment to Growth and Learning: Maintains a growth mindset, continuously seeking opportunities to enhance skills, seek solutions, and innovate in sales practices.
• Collaborative Mindset: Approaches sales as a team sport, working collaboratively with internal teams to leverage shared knowledge and resources for customer success.

 

Required Qualifications

• 3+ years of closing experience in New Business Sales or Account Management positions
• Experience selling to C-suite level in B2B, SaaS, Cloud, DAM, or CMS.
• Experience managing 100K ARR customers and closing net new or expansion deals.
• Excellent time management and organizational skills.
• Strong public speaking, presentation, and written communication skills.
• Previous experience with CRM (e.g. Salesforce) and basic computer programs.
• Bachelor's Degree in business, communications, finance, marketing, economics, or another relevant field.
• Fluency in English.

 

Preferred Qualifications

• Fluency in additional languages is a plus.