Job Application for Informatics EMR Training Specialist at By the Bay Health

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By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families.

This full-time position offers competitive pay, generous benefits and a supportive work environment.

We are seeking an Informatics EMR Training Specialist who will play a critical role in the success of Epic EMR adoption and optimization across our home health and hospice services. This person will be responsible for designing, delivering, and maintaining robust training programs for clinical and non-clinical users, with a focus on aligning workflows to regulatory and home-based care standards.

Schedule:

Monday - Friday; 8:30am - 5:00pm

Hybrid; 2 days in office required

Location:

Larkspur

By the Bay Health follows all CDPH vaccine requirements for healthcare personnel.

Essential Duties & Responsibilities include (but are not limited to):

Develop, update, and deliver Epic training programs tailored to Home Health and Hospice workflows
Partner with IT Informatics, Quality Program Specialists, and Education teams to design training programs that meet operational and regulatory standards
Create a supportive learning environment, offering constructive feedback and performance coaching
Apply adult learning principles and varied instructional methods for diverse audiences

Education/Experience:

Bachelor’s degree in nursing, Healthcare Administration, Education, Information Technology, or related field preferred
Minimum of 3 years’ clinical experience in nursing preferably in Home Health, Hospice, or Community Health settings
1–3 years of experience in training, education, or clinical informatics, with EMR experience strongly preferred

Certificates, Licenses, Registrations:

Dorothy and Comfort Epic certification strongly preferred, or willingness to obtain within 6 months
Professional certifications (e.g., CHSE - Certified Healthcare Simulation Educator) or related informatics certifications are a plus
Must have at least one current Epic certification

Pay Range:
$39.00 - $52.00 hourly

By the Bay Health is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome at BTBH. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.

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Informatics EMR Training Specialist

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