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System Administrator Tier II Support

Kuwait

Overview:

Job Title: System Administrator Tier II Support  

Security Clearance: Secret

Location: Camp Arifjan, Kuwait

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

 

Description:

C3EL is seeking a System Administrator Tier II Support to join our team in Kuwait. In this role, you’ll provide advanced administration, troubleshooting, and support for enterprise-level systems and networks. You’ll ensure the stability, security, and performance of critical infrastructure by applying updates, monitoring server health, and leveraging enterprise management tools. As a key member of our technical team, you’ll help maintain seamless operations while ensuring compliance with DoD standards and security requirements. 

Responsibilities will include, but not be limited to:

  • Provide Tier II system administration support, including troubleshooting escalated issues from Tier I.
  • Monitor system health, performance, and availability, ensuring mission-critical systems remain operational.
  • Implement security patches, configuration changes, and updates to maintain compliance with DoD standards.
  • Manage Active Directory accounts, permissions, and group policies.
  • Perform routine server backups, disaster recovery procedures, and system restores when required.
  • Support the configuration and deployment of servers, storage systems, and enterprise applications.
  • Maintain and enforce best practices across systems and networks.
  • Collaborate with network, security, and help desk teams to resolve complex technical issues.
  • Document system configurations, procedures, and troubleshooting steps for knowledge continuity.

 

Minimum Qualifications:

  • An active, in-scope US Government issued Secret clearance with SCI eligibility.
  • Due to the nature of the work and contract requirements, U.S. Citizenship is required.
  • Must have one (1) of the following required certifications: Security+ CE, CCNA, CySA+, GICSP, GSEC, CND, or SSCP.
  • Must have knowledge and familiarity with reviewing and deploying vendor updates for security patches.
  • Must have knowledge  with storage technologies such as Storage Area Network (SAN) or Network Attached Storage (NAS).
  • Must have knowledge with server performance tuning and monitoring tools.
  • Must have knowledge  with server configuration and management tools (Microsoft System Center Operations manager (SCOM) and System Center Configuration Manager (SCCM)).
  • Must have network troubleshooting skills and knowledge of networks.
  • Must have technical documentation skills.

 

Education:

  • Bachelor's degree plus 6 years related work experience and 2 years in military environment OR an Associate’s degree plus 7 years of recent specialized experience, OR 11 total years of recent specialized experience.

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