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Site Reliability Engineer

London, UK

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: C3 AI

We are looking for a Site Reliability Engineer to join our team in London.

Responsibilities:

  • Maximize system uptime and availability, ensuring functional and performance SLAs.
  • Establish end-to-end monitoring and alerting on all critical aspects.
  • Solve complex problems for critical services and build automation to prevent problem recurrence.
  • Influence and create new designs, architectures, standards, and methods for supporting the platform.
  • Initiate and lead scripting and automation to streamline system updates and upgrades.
  • Set up critical infrastructure, tools, and framework to streamline the deployment cycle.
  • Work cross-functionally with Services and Engineering teams.

Qualifications:

  • Demonstrated experience in deploying, managing, and operating scalable and fault-tolerant Linux/Kubernetes/JVM-based infrastructure in AWS, GCP, and other public clouds.
  • Expertise in Linux Operating Systems, Networking, and Database concepts.
  • Experience with Cassandra (or another NoSQL alternative).
  • Expertise in cloud providers, such as Amazon Web Services, Azure, and GCP.
  • Experience with configuration management systems such as Ansible or Puppet.
  • Experience in Ruby or Python; to automate and monitor systems.
  • Excellent problem-solving, critical thinking, and communication skills.
  • Experience supporting as a DevOps or sys admin for commercial SaaS solutions.
  • BS or MS in Computer Science, related field, or equivalent professional experience.

C3 AI provides excellent benefits and a competitive compensation package.

C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status. 

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