Client Relationship Executive (Business Development)

C5MI is not your typical consulting firm. We are a high-performance team of SAP and supply chain experts who solve complex, mission critical challenges for organizations that cannot afford failure.

We hire consultants who thrive in complexity, move fast, take ownership, and deliver under pressure. At C5MI, you will not be siloed or stuck in theory. You will be hands on, client facing, and directly influencing outcomes that matter.

Our culture rewards initiative, accountability, and continuous growth. This is a place where your expertise is valued, your work is meaningful, and your performance truly matters. If you’re energized by learning through real-world challenges, collaborating with top-tier talent, and expanding your capabilities every day, C5MI is where strong consultants level up.

Position Summary: The Client Relationship Executive is responsible for building, managing, and expanding client relationships to drive long-term business value for both the client and C5MI. This role serves as a trusted advisor, ensuring client satisfaction, identifying growth opportunities, and coordinating internal teams to deliver high-quality solutions aligned with client needs and organizational capabilities. This individual is responsible for building the relationships between C5MI and clients, helping to market C5MI’s services and capabilities, as well as the planning and penetration of target areas within the client’s organization.

Essential Functions and Responsibilities:    

• Establishes strong, trusted advisor relationships with key client executives by engaging in meaningful conversations that match the client's priorities and current trends, and leads sales efforts based on these relationships.
• Develops a broad understanding of C5MI’s capabilities to bring the best C5MI resources to address client issues.
• Develop strategic and tactical plans to solve our clients’ most demanding challenges.
• Demonstrates valuable industry perspective with consideration of the client’s mission and translating those insights into opportunities.
• Identifies creative ideas for new products and services for the client.
• Establishes relationships with small and large businesses and product vendors within the client’s ecosystem to drive additional “sell with” and “sell through” opportunities.
• Leads strategic processes and discussions based on the client history, organization challenges, regulatory, and decision processes.
• Identifies and builds “greenfield” client relationships, leveraging personal, professional, and C5MI networks.
• Identifies and influences key decision-makers at all levels within the client organization.
• Navigates the sales cycle, from opportunity identification, through solutioning and storyboarding, identifying contract vehicles, coordinating teaming/alliance partners, aligning on price to win, to close and warm hand-off to the delivery team.
• Provides growth, account and pursuit teams with deep knowledge of the clients’ engagement history, culture, organizational structure, competitive landscape, and differentiators from the client’s perspective.
• Represents C5MI professionally in client meetings, presentations, and industry or networking events.
• Collaborates with internal stakeholders to support strategic growth/account planning and forecasting.
• Contributes to continuous improvement of client relationship management practices.
• Adheres to all certified processes as part of our commitment to maintaining the highest standards of quality and information security, which includes actively participating in quality assurance activities and ensuring the protection of sensitive information in accordance with our security policies.
• Performs other related tasks as assigned by direct supervisor.

 Minimum Qualifications:

• Bachelor’s degree in Business, Management, Information Technology, or a related field with 8 years of experience as a relationship and/or business development manager and 5 years of experience (with a proven track record) in captures and sales.
• In lieu of degree, then 10+ years of experience as a relationship and/or business development manager and 7+ years of experience (with a proven track record) in captures and sales.
• Working knowledge of competitive and teaming landscape and a proven ability to assemble teams/teaming relationships.
• Expertise in driving call plans and developing value propositions.
• Experience in relationship building that increases account penetration and leads to increased revenue opportunities with new and existing clients.
• Demonstrated ability to leverage pre-existing network of clients or contacts in the marketplace.
• Success in playing a leading role within an account team framework
• Ability to influence and lead cross-functional teams in client pursuits.
• Strong background in crafting and delivering proposals.
• Strong analytical and problem-solving skills with a proven ability to exercise initiative, judgment, and discretion.
• Excellent communication, negotiation, and presentation skills.
• Experience supporting government or highly regulated clients.
• Ability to adapt and adjust strategies based on changing market conditions and client feedback.
• Ability to travel up to 20-60%, on average, based on the work/clients assigned.

Nice to Have:

• Experience in the consulting, professional services, or enterprise technology environments (e.g., SAP, supply chain or digital transformation).
• Familiarity with CRM tools and account management processes.

Compensation: In accordance with pay transparency law, the expected salary range for this position is $171,130 – $220,000 annually. The actual compensation offered will be determined based on factors such as the candidate’s experience, qualifications, skills, and location. We are committed to fair and equitable compensation practices. This posted range reflects our good faith estimate of the compensation we reasonably expect to offer for this role at the time of posting.

Application Deadline: We anticipate this job posting will be posted until 06/15/2026.

Benefits:

C5MI offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: C5MI Benefits

Our employees are key to our success, so we strive to be more than just a team; we’re a community built upon a set of Core Values that guide our every action:

• Challenge – We believe in challenging the present – it’s the only way to shape the future. We must be exceptional communicators and collaborators while always learning. We also understand that speaking your mind requires equal parts brain (what to say), thoughtfulness (when to say it), and caring (how it’s said). Incremental won’t win.
• Have Fun – We are on a journey, together. Take care of your family, take care of yourself, and take care of each other. Live your happiness. Stay human, take care of each other and invest in your community. Life isn’t all about work. Live your happiness. Be healthy.
• All In – You can’t fake passion – show your energy. Own it – take charge and lead. Our team is made up of top quartile talent and we never accept second best. Accountability, trust, and integrity create an environment to realize the team’s true potential.
• Never Forget the Customer – We have walked a mile in your shoes. Experience matters. We drive innovation to generate business value. Be true – no BS.
• GSD (Get Stuff Done) – We take initiative and never make excuses. We act with urgency, and we delivery high quality outcomes with extreme velocity. We embrace process discipline, drive continuous improvement, and stay audit ready. We relentlessly execute and plan for tomorrow by creating sustainable outcomes. That is how we win!
• Empower – Our people are the foundation for our success. We recognize their value, and support them by fostering a culture of collaboration and innovation. We recognize individual strengths, build confidence through action, and invest in personal development.

How to Apply:

To apply for this position, use the application link provided in this job posting and complete the application and submit a resume. If the position requires a specific certification, please be sure to upload a copy of your certification when you apply.

If you would like to be considered for employment opportunities with C5MI and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (904) 431-7922 or send us an email here or speak with your recruiter.

C5MI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.