Job Application for Payments Business Expert at Cabify

About us & our culture

Do you want to change the world? At Cabify, that's what we're doing. We aim to make cities better places to live by improving mobility for the people living in them, connecting riders to drivers at the touch of a button. Maybe one day cities will be places where nobody needs a private car. But we've still got a long way to go...fancy joining us?

At Cabify, diversity fuels our Product & Engineering teams. We actively recruit talent beyond traditional channels, embracing individuals from diverse backgrounds and supporting initiatives like Women Tech Dating, Contrata Diferente and our Internal Diversity Committee. Our commitment is reflected in inclusive job descriptions, creating an environment where every contribution is cherished. Join Cabify to be part of innovative teams that truly represent the rich tapestry of talent in the tech industry.

Right now, we have more than 20 million users around the world. We work across 8 countries and 90 cities, adapting our product fast to be leaders in all those markets and taking care about sustainability.

Check our Public Tech Handbook >HERE< to know a bit more about us!

About the Role:

We are looking for a highly skilled and strategic Payments Business Expert to join our Payments Business department. This pivotal role involves deep dives into our payment ecosystem, leveraging expertise to optimize processing efficiency, manage complex relationships with payment providers, and strategically drive improvements in our overall payment structure and performance to maximize business value.

Key Responsibilities:

Analyze and interpret performance indicators of payment processing, proactively identifying strategic trends and implementing data-driven optimizations to enhance acceptance rates and reduce costs.
Serve as the primary business contact and expert for all complex activities and strategic relationships with our payment providers, ensuring optimal configuration and service delivery.
Collaborate strategically with internal teams (e.g., Finance, Operations, Legal) to define and monitor service levels, proactively address critical concerns, and ensure robust regulatory and internal compliance.
Develop and present high-level, strategic reports detailing key payments indicators, performance deep dives, and recommendations to executive stakeholders.
Act as the payments subject matter expert working closely with Product and Engineering teams to define requirements, validate design, and ensure new payment flows are best-in-class, meet complex market standards, and comply with all payment provider and regulatory requirements.
Lead the definition of business requirements and acceptance level for new functionalities, ensuring rigorous quality and business continuity.
Strategically evaluate and onboard potential payment providers, ensuring technical, functional, and commercial fit with our long-term objectives.
Oversee the resolution of complex issues with payment providers, focusing on root cause analysis and implementing preventative measures.
Lead the definition and strategic refinement of the overall payment structure to support business growth and innovation.

Requirements:

Experience in a senior or expert role within payments, FinTech, or e-commerce, demonstrating deep industry knowledge.
Good strategic analytical skills with the ability to model complex payment data, generate sophisticated business intelligence, and translate insights into high-impact business strategies.
Superior communication and negotiation skills to effectively manage strategic partnerships with external providers and influence cross-functional senior stakeholders.
Expert-level understanding of global payment technologies, emerging trends, industry standards (e.g., PCI DSS, PSD2), and complex regulatory requirements.
Strong analytical skills with experience using tools to analyze complex findings, identify business opportunities and inform strategic decisions.
Ability to manage a portfolio of complex projects simultaneously and prioritize critical initiatives in a dynamic, high-growth environment.
A highly proactive, commercially astute and solution-oriented mindset.

What’s it like to work at Cabify?

We’re a company full of motivated people and we never want that to change. Here are some more reasons why it rocks to be part of our high-perfomance team.

🤝 Hybrid working model: 3 office days per week
💶 Excellent Salary conditions
🏝️ Recharge days! (10 Free Fridays annually)
🌍 Our office is located in Madrid.
⌚ Flexible work environment & hours.
🙌 Regular team events.
🚗 Cabify staff free rides.
🚀 Personal development programs based on our career paths.
📐 Coursera: your own license in Coursera to take as many courses as you wish and continue developing your skills.
🧘‍♀️ iFeel: Free access to the iFeel platform, so you can take care of your emotional well-being through therapy sessions.
💳 Flexible compensation plan: Restaurant tickets, transport tickets, healthcare and childcare
🐱 A pet room ,so you don’t have to leave your furry friend at home
☕️ And last but not least...free coffee and fruit!

At Cabify, diversity fuels our Product & Engineering teams. We actively recruit talent beyond traditional channels, embracing individuals from diverse backgrounds and supporting initiatives like -Women Tech Dating - Contrata Diferente and our Internal Diversity Committee. Our commitment is reflected in inclusive job descriptions, creating an environment where every contribution is cherished. Join Cabify to be part of innovative teams that truly represent the rich tapestry of talent in the tech industry.

Join us!

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Do you have experience in Fintech/banking/financial sector?

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This is a hybrid role. Are you okay with coming into the office 3 days a week?

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At Cabify, we are committed to creating an inclusive environment for everyone. If you have a disability certificate of more than 33%, we would like to know so that we can offer you the appropriate support during the process.

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Have you previously collaborated with Cabify; are you a VTC license holder, a shareholder, or an owner of VTC vehicle fleets; or do you plan to maintain any other external activities (employment, consulting, teaching, entrepreneurship) should you join the team?

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Are you a shareholder or executive, or do you develop technology/software for companies that are competitors, suppliers, business partners, or B2B clients of Cabify in any of our markets?

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Are you currently (or have you been in the last 5 years) a public official in a decision-making position, or do you have a direct link with someone who is a Politically Exposed Person (PEP)? (Note: This does not include healthcare, education, or law enforcement/security roles).

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Definitions

Friendships: We refer to intimate or close friends with whom you share a strong emotional bond and trust based on a long-term relationship and mutual affection, even if you are not currently in frequent contact. This does not refer to recent friends or acquaintances. If in doubt, please disclose the relationship so the Compliance department can evaluate the case.

Family Relationships: Spouse, domestic partner, parents, children, siblings, and any relative up to the second degree of consanguinity or affinity (e.g., uncles/aunts, nieces/nephews, cousins, grandparents, grandchildren, parents-in-law, and siblings-in-law).

Personal Relationships: Anyone with whom you maintain a romantic relationship, whether or not you cohabitate.

Cabify: All companies controlled by Cabify, its subsidiaries, and other entities that are part of the Cabify Group in Spain, Argentina, Chile, Peru, Colombia, and Uruguay.

B2B Clients: All corporate clients that have contracted any service from Cabify. This does not include individual users registered on the App.

Public Official: Any person who holds, or has held in the last 5 years, a high-level public office or a position of political, administrative, or economic responsibility. This includes Heads of State, ministers, legislators, magistrates, high-ranking military officials, executives of state-owned enterprises, local and regional authorities with decision-making power over regulatory or administrative matters, and those holding relevant positions in political parties. It does not include operational or technical public employees, such as police officers, teachers, professors, or administrative staff.

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When you apply to a job on this site, the personal data contained in your application will be collected by Maxi-Mobility which is located in Madrid, Spain. Controller’s data protection officer can be contacted at dpo@cabify.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

Payments Business Expert

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