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Shipping and Receiving Manager

Kennewick, WA

The Shipping and Receiving Manager is responsible for the day-to-day leadership and management of all shipping, receiving, and warehousing operations activities supporting Cadwell’s neurodiagnostic medical device manufacturing. This role is crucial in ensuring products are handled, stored, and shipped in compliance with regulatory standards, customer requirements, and organizational policies to support on-time delivery, inventory accuracy, and quality performance.

Key Responsibilities:
  • Owns warehouse operations, including material storage, organization, material handling, and space optimization to ensure efficiency, traceability, and compliance with regulatory and safety requirements.
  • Independently identifies, develops, and implements process improvements to enhance efficiency, reduce costs, improve delivery performance, and mitigate operational risk.
  • Partners with Quality Assurance to support internal and external audits, investigations, CAPAs, and continuous improvement efforts related to shipping, receiving, inventory, and warehousing processes.
  • Leads, trains and develops training and processes documentation for Shipping and Receiving.
  • Partners with cross-functional teams to manage relationships with third-party logistics (3PL) providers, including performance monitoring, KPI tracking, issue resolution, and continuous improvement initiatives.
  • Ensures all shipping documentation, labeling, and packaging meet regulatory, customer, and internal quality requirements, including proper handling of serialized devices, accessories, and clinical consumables.
  • Acts as a primary point of contact for escalated shipping, receiving, inventory, and logistics issues, collaborating cross-functionally to drive timely resolution.
  • Owns the evaluation, implementation, and ongoing use of shipping and receiving within the ERP system to ensure accurate transaction processing and reporting.

Education / Experience:

  • Bachelor’s degree in Supply Chain, Business, Logistics, or related field (preferred)
  • Typically has greater than five (5) years of relevant process of progressive experience in shipping/receiving, inventory control and warehousing operations.
  • Minimum three (3) years of experience working in a regulated medical device environment, preferably supporting neurodiagnostic, electro-medical, or similar complex device systems.
  • Preferred experience with third-party logistics (3PL) providers and supporting ISO 13485 and FDA-regulated operations.

Job Knowledge / Requirements:

  • Thorough knowledge of shipping, receiving, warehousing, and inventory management best practices in a regulated medical device manufacturing environment.
  • Thorough knowledge of ISO 13485 requirements related to material handling, storage, traceability, and distribution of medical devices and accessories.
  • Working knowledge of ERP and inventory management systems supporting serialized, lot-controlled, and serviceable neurodiagnostic products.
  • Able to work independently and as an effective team member; adapts to changing requirements, deadlines, and priorities.
  • Ability to lead and drive cross-functional efforts with a professional and solutions-oriented approach. Ability to manage more than one effort at once.
  • Able to communicate clearly and effectively in both written and verbal formats with Operations, Quality, Service, Sales and leadership teams. Physical Requirements / Working Conditions:
  • General manufacturing positions may require some reaching, bending, stooping, squatting,
    crawling, kneeling, pushing, pulling, lifting and carrying up to 50 pounds, finger dexterity,
    repetitive motions, standing, walking, sitting, hearing, visual acuity, color vision, and 2-way
    written/verbal communication. More specific details may be provided as needed or
    requested.
  • Extensive use of computer
  • Travel may be required; must be able to obtain necessary travel documents
  • Work hours outside normal business hours may be required to meet business needs

Cadwell Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources Department at careers@cadwell.com.

Salary Range

$75,000 - $90,000 USD

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