Office + Facilities Manager

What We Do 

At C.A. Fortune, we aspire to maintain our position as the nation’s leading consumer brands agency. We realize how fortunate we are (pun intended) to offer comprehensive solutions to our clients. From sales management to marketing, all the way down to insights and e-commerce, our boutique service model offers a breadth of services to our clients. 

Who We Are 

People. Passion. Purpose. Our people are the core of our business. Our unique boutique service model allows our people to follow their passions with a purpose, all while delivering excellent services to our clients. We are committed to living out our values. We are fearless and curious innovators who lead with solutions, empower others, and do the right thing, always. We are a family-first organization and recognize the importance of a healthy and flexible work-life balance, a positive support system, and the power of diversity and inclusion. 

Overview of the Role  

• We’re looking for an energetic and service-oriented Office + Facilities Manager who thrives in creating exceptional in-office experiences for clients, partners, and employees. This role blends day-to-day facilities operations with high-touch service delivery, ensuring our workplace reflects a warm, welcoming, and always professional experience.  
• You’ll be the go-to person for all things office and facilities—keeping our physical space running smoothly while shaping the environment that supports meaningful connection and business success. This role will span two office locations (one block apart) but ‘homebase’ will be the C.A. Fortune HQ office (651 W Washington Suite 600 Chicago IL 60661). 
• Must be local to Chicago, IL - In-Office 5 days/ week
• At C.A. we’re not looking for perfection, just people that want to commit to a us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families. If you’re looking for a sign to apply, here it is!  

What You’ll do at C.A. Fortune  

• Employee + Client + Guest Experience 
  • Serve as the first point of contact for all in-office visitors, delivering a polished and hospitality-driven welcome experience 
  • Maintain an inviting, organized, and professional office environment that reflects our brand and values 
  • Coordinate on-site meetings and client events, ensuring all logistics, setup, and catering needs exceed expectations 
  • Manage reception duties, including answering calls, greeting guests, and supporting front desk functions as needed 
  • Coordinate group meals by ordering, presentation, and clean up  
• Facilities Operations + Maintenance 
  • Oversee day-to-day office operations, including vendor management (cleaning services, building maintenance, security, coffee services, etc.) 
  • Ensure all office and meeting spaces are clean, stocked, and fully operational 
  • Act as liaison with property management and contractors to resolve building issues efficiently 
  • Maintain office safety protocols and coordinate emergency response procedures 
  • Act as liaison for office needs across the country (Boise ID, Anaheim CA, Cinci OH, Des Moines IA).  
  • Proactively partner with various team to manage product, samples, and prop deliveries at our SRW Marketing office (660 W Randolph St, Chicago IL 60661) 
  • Maintain general office cleanliness (emptying dish washer, cleaning fridges, etc) 
  • Stocking of fridges at both locations 
• Space Planning + Supplies 
  • Monitor and manage office supplies, equipment, and furniture, ensuring availability without excess 
  • Partner with People/IT teams on workspace planning and onboarding setup for new hires 
  • Lead internal moves and space planning to ensure an efficient and comfortable environment 
• Budget + Administration 
  • Track and manage office and facilities budgets, including invoice processing and cost-effective procurement 
  • Maintain accurate documentation for facilities operations and vendor contracts 
  • Manage office facilities budgets (snacks, drinks, meals, admin items), track receipts and reconcile expenses in company expense management platform 
  • Ensure compliance with local codes, building regulations, and internal policies 
• Special Projects + Ad Hoc Needs 
  • Support People Team with various administrative needs  
  • Partner with key stakeholders for special meetings hosted in office throughout the year 

What You Should Bring to the Table  

• 3–5 years of experience in office management, facilities coordination, or a hospitality-focused role 
• A passion for service and creating environments that enhance people’s experience 
• Excellent communication skills and a proactive, solutions-oriented mindset 
• Strong attention to detail and ability to prioritize across competing needs 
• Experience managing vendors and facilities projects, ideally in a fast-paced or client-facing environment 
• Strong proficient with all necessary computer-based programs (Outlook, Word, Excel, PowerPoint, SharePoint)  

You Will Stand Out if You Have  

• Experience managing multiple facilities

Perks  

• 16 days of PTO  
• 11 paid company holidays per year  
• 2 paid volunteer days per year  
• Bonus eligible 
• 3 months fully paid parental leave (regardless of gender)  
• Medical, dental, and vision  
• Paid company life insurance  
• 401k with company match  
• Summer hours (half day Fridays from Memorial Day thru Labor Day)  

Come As You Are  

C.A. Fortune is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.