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Bakery Technical Sales Service Representative

Oregon and Southern Washington

What We Do 

At C.A. Fortune, we aspire to maintain our position as the nation’s leading consumer brands agency. We realize how fortunate we are (pun intended) to offer comprehensive solutions to our clients. From sales management to marketing, all the way down to insights and e-commerce, our boutique service model offers a breadth of services to our clients. 

Who We Are 

People. Passion. Purpose. Our people are the core of our business. Our unique boutique service model allows our people to follow their passions with a purpose, all while delivering excellent services to our clients. We are committed to living out our values. We are fearless and curious innovators who lead with solutions, empower others, and do the right thing, always. We are a family-first organization and recognize the importance of a healthy and flexible work-life balance, a positive support system, and the power of diversity and inclusion. 

Overview of the Role

  • Provide technical expertise within bakery including baking and cake decorating training, as well as marketing, merchandising, and sales strategies to support assigned customer accounts.
  • Location: Oregon and Southern Washington
  • Salary range $65,000+ based on experience, qualifications and skills.
  • Must be able to travel more than 50% of the time.
  • This position is employed by C.A. Fortune but once hired you will work with and represent Rise Baking Company. You will have dual managers to ensure you’re supported by both organizations.
  • At C.A. we’re not looking for perfection, just people that want to commit to a us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families. If you’re looking for a sign to apply, here it is!

What You’ll Do at C.A. Fortune and Rise Baking

  • Provide training to in-store bakery associates on cake decorating and baking techniques and procedures for various products including frozen batters and mixes, icings, and thaw & sell products; carefully follow recipes and training procedures based on customer guidelines
  • Prepare customer-specific procedure sheets
  • Help develop and implement marketing and sales strategies for company product portfolio
  • Help sales group inform customers of new types, specifications, and end uses of products
  • Help develop and present new ideas and programs to assigned customer accounts
  • Assist sales group with customer presentations
  • Assist sales group with product launches
  • Provide technical assistance to sales group with sales presentations and provide follow-up once the customer produces
  • Partner with internal stakeholders to ensure best-in-class service and tools are provided to customers
  • Assist in reporting/handling product complaints
  • Accurately convey information to colleagues and management in a timely manner including, but not limited to, account changes, product changes, white space opportunities, and competitor information
  • Comply with all food and safety requirements, training guidelines, policies, and procedures set forth by the company and customer
  • Perform other job-related duties as assigned

 

What You Should Bring to the Table

  • High school diploma or equivalent
  • 3-5 years of cake decorating and baking experience; grocery store bakery experience preferred
  • Strong verbal/written communication and presentation skills
  • Strong computer skills (Word, Excel, PowerPoint, Outlook, etc.)
  • Ability to take and submit photos in various formats
  • Ability to work in a bakery environment (kitchen) and operate baking and decorating equipment and other machinery
  • Ability to work all shifts required by the customer (1st, 2nd, or 3rd)
  • Self-starter with superior organization, time management, and multi-tasking skills
  • Highly motivated and goal oriented with the ability to adapt in an ever-changing environment
  • Ability to bend and lift 25+ pounds 

 

Perks

  • 16 days of PTO
  • 11 paid company holidays per year
  • 2 paid volunteer days per year
  • Bonus eligible
  • 3 months fully paid parental leave (regardless of gender)
  • Medical, dental, and vision
  • Paid company life insurance
  • 401k with company match
  • Mileage reimbursement
  • Cell phone allowance
  • Internet allowance

Come As You Are

C.A. is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.

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