Senior Product Manager

About the Company

Cake is on a mission to make cutting-edge AI accessible to every business. We remove complexity and cost barriers, empowering teams to adopt AI/ML faster and more easily. Backed by top investors, including Google’s Gradient Ventures, Cake solves the entire AI infrastructure problem for customers 10x faster and 10x cheaper than alternatives.

Our platform comprises four layers: compute infrastructure management, open-source components, common integrations, and pre-built recipes. 

Security and monitoring are built-in, ensuring a smooth path to production. This approach resonates strongly across mid-market enterprises, and we’re poised for significant growth in the coming year.

Intensity, humility, and collaboration are the cornerstones of our culture. We’re a dynamic team of forward-thinking technologists who love to learn from each other and push the boundaries of AI at an incredibly fast pace. If you’re excited about reshaping the future of AI, we’d love to hear from you.

What You’ll Do

• Product Execution: You are working to fully realize the vision for the Cake platform. You must plan, coordinate, and execute on our core platform product, ensuring on-time delivery and adherence to budget and scope.
• Customer Engagement and satisfaction: Collaborate with customers to research new functionality for products. Ensure client needs are met and expectations are exceeded. Handle escalations swiftly and maintain strong trust-based relationships with all stakeholders.
• Cross-Functional Collaboration: Collaborate with various teams such as founders, engineers, designers, customer support, and marketing. Plan project timelines, spot potential risks, and arrange the sharing of resources.
• Risk Management & Reporting: Identify Analyze and communicate project risks to stakeholders. Provide transparent status updates, resolve issues, and keep all contributors focused on project goals.
• Process Optimization: Establish and maintain best practices, including Agile methodologies where appropriate. Continuously refine processes for efficiency and scalability across multiple customers and internal teams.
• Documentation & Knowledge Sharing: Create clear, detailed records of project plans. Document project goals, timelines, and task assignments. This shares knowledge across the organization.

About You

• 5+ years of proven experience in project management, preferably within the technology sector or AI/ML space
• Track record of managing complex, cross-functional projects involving AI/ML technologies, data engineering, or platform integrations
• Ability to manage multiple projects simultaneously and prioritize effectively in a dynamic environment
• Deep communication and stakeholder management skills, with experience presenting to both technical and non-technical audiences
• Working knowledge of Agile or similar project management methodologies
• Affinity for leveraging AI, open-source technologies, and facilitating tangible impact for customers
• Comprehension of cloud platforms (AWS, GCP, Azure) and container technologies (e.g., Kubernetes) is a plus.
• This is a hybrid role with 2-3 days a week in our Brooklyn based office. 

Benefits

• Base Salary between $175,000-$200,000 alongside above-market equity upside
• Top-tier 100% covered medical, dental, and vision insurance
• Life insurance
• 401k program

Additional Perks

• Unlimited PTO
• Monthly half day
• Citi Bike membership
• Monthly wellness stipend
• Funds for office equipment, including reimbursement for equipment approved for disability needs.
• Investment in employee learning and growth opportunities

Cake is committed to providing equal employment opportunities to all employees and job seekers regardless of race, color, religion, national origin, sexual orientation, gender, gender identity, marital status, disability, veteran status, or any other legally protected category. As an equal opportunities employer, we value diversity and its positive impact on our culture.

Cake also complies with the Americans with Disabilities Act (ADA). We are dedicated to working with and providing reasonable accommodation to job applicants with physical or mental disabilities. If you require accommodation, please email us at accommodationrequest@cake.ai and we will promptly address your request.