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CLIENT SERVICES ASSOCIATE – NIGHT SHIFT
Ho Chi Minh, Viet Nam
COMPANY PROFILE: Executive recruitment specialist company – Cake Consulting is recruiting on behalf of the premier knowledge-sharing platform company. They offer expert knowledge and insights tailored for businesses aiming to invest in the Asian market. They are committed to providing accurate and high-quality information to assist clients in making informed investment choices.
JOB SUMMARY: Finding the best specialists to advise on our client's projects is a critical responsibility of the Client Services Associate (Expert Matching Team). Strong problem-solving and communication abilities, as well as the capacity to find qualified experts and use innovative sourcing techniques, are necessary for this position.
KEY RESPONSIBILITIES:
Understanding the Project and Identifying the Best Expert Profile
• Using the primary subjects and client attributes, get a comprehensive grasp of the client's project requirements.
• Determine which expert profile best suits the project's essential criteria, such as the target firms, industry emphasis, seniority level, relevant departments, and specialized knowledge.
Finding Skilled Candidates (Primary Focus)
• Find the best expert profiles on various platforms and invite them to provide clients with advice on specific topics by contacting them via networking platforms, email, phone numbers, etc.
• Before matching them with our clients, we screen and examine qualified individuals to evaluate their experience and level of skill.
• Organize client-expert interview scheduling and cultivate expert contacts for upcoming partnerships.
JOB REQUIREMENTS:
• Bachelor's degree or higher
• 2-3 years of work experience in customer care, sales, hiring, or similar roles
• Speaking and writing English fluently
• Extra language proficiency is advantageous
JOB SUMMARY: Finding the best specialists to advise on our client's projects is a critical responsibility of the Client Services Associate (Expert Matching Team). Strong problem-solving and communication abilities, as well as the capacity to find qualified experts and use innovative sourcing techniques, are necessary for this position.
KEY RESPONSIBILITIES:
Understanding the Project and Identifying the Best Expert Profile
• Using the primary subjects and client attributes, get a comprehensive grasp of the client's project requirements.
• Determine which expert profile best suits the project's essential criteria, such as the target firms, industry emphasis, seniority level, relevant departments, and specialized knowledge.
Finding Skilled Candidates (Primary Focus)
• Find the best expert profiles on various platforms and invite them to provide clients with advice on specific topics by contacting them via networking platforms, email, phone numbers, etc.
• Before matching them with our clients, we screen and examine qualified individuals to evaluate their experience and level of skill.
• Organize client-expert interview scheduling and cultivate expert contacts for upcoming partnerships.
JOB REQUIREMENTS:
• Bachelor's degree or higher
• 2-3 years of work experience in customer care, sales, hiring, or similar roles
• Speaking and writing English fluently
• Extra language proficiency is advantageous
Proficiency
• Being flexible in a fast-paced setting
• KPI-driven and goal-oriented: Dedicated to reaching objectives, taking a proactive stance toward development and achievement.
• Results-oriented: To reach and surpass objectives, continuously monitor, assess, and enhance.
• Problem-solving minds: Capable of recognizing and resolving discrepancies between objectives and results.
• Collaborative approach: Willing to ask for help and cooperate with the group to get the greatest outcomes.
• KPI-driven and goal-oriented: Dedicated to reaching objectives, taking a proactive stance toward development and achievement.
• Results-oriented: To reach and surpass objectives, continuously monitor, assess, and enhance.
• Problem-solving minds: Capable of recognizing and resolving discrepancies between objectives and results.
• Collaborative approach: Willing to ask for help and cooperate with the group to get the greatest outcomes.
If this sounds interesting to you or like the next step in your career road map, please contact me – Nina Huynh via email: nina.huynh@cakeresume.com or phone number: (+84) 909 536 987.
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