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Program Support Specialist - Clinic

Toeller Building (Battle Creek)

Join Our Team at Calhoun County Government!
At Calhoun County, you’ll find more than just a job, you’ll find purpose. Our employees make a meaningful impact every day by serving our community. Whether you’re supporting essential services, improving local systems, or helping residents thrive, your work contributes to something bigger. We’re proud to foster a collaborative, supportive workplace where people are valued for their ideas and dedication to public service. If you’re looking for a career that makes a difference, we invite you to explore opportunities with Calhoun County Government.

Summary

Under the general direction of the Division Director, performs a variety of duties within a team environment and provides support and assistance to the manager and clients.

Primary Duties and Responsibilities

  1. Ordering of all vaccines and process all vaccine returns. 
  2. Monitor storage of all vaccines. 
  3. Maintain vaccine inventory, documentation and distribute medical/program- specific supplies.
  4. Complete vaccine related reports and log.
  5. Maintain the Vaccine Management Plan. 
  6. Respond after hours for storage emergency if necessary. 
  7. Maintain rapport with schools and childcare centers. 
  8. Assist schools and childcare centers with questions, creating rosters and School Immunization Reporting System (SIRS) Reporting.
  9. Maintain contact log of communications with schools and childcare centers. 
  10. Share important information with schools and childcare centers. 
  11. Monitor state Vaccine Information Statement (VIS) dates. 
  12. Maintain administrative workflow by studying methods, implementing cost reductions, and developing reporting procedures.
  13. Maintain rapport with other programs by researching and developing new services and methods and resolving problems. 
  14. Input relevant data into databases through a variety of data collection systems.
  15. Track contractual service, creating reports as needed.
  16. Participate in team and general staff meetings. 
  17. Participate in public health quality programs (e.g., Quality Improvement, Quality Assurance, Quality Control). 
  18. Participation in emergency exercises and training required. 
  19. Assess own needs for professional growth and participates in education that increases knowledge and skills in area of responsibilities. 
  20. Adhere to established policies and procedures and maintains client confidentiality. 
  21. Provide front desk coverage as needed.
  22. Perform other duties as assigned. 

Job Qualifications

  • Knowledge normally acquired through the completion of an Associate's Degree or a combination of education experience. 
  • Minimum of one year of related experience required; three years of experience preferred. 
  • Strong Microsoft Office and data entry skills. Must become proficient in program-related software within 90-180 days contingent on the software. 
  • Strong interpersonal and customer service skills. 
  • Skills necessary to effectively manage program assignments and daily operations. 
  • Maintain program specific required certifications, if applicable. 
  • Ability to multitask simultaneous projects requiring concentration and attention to detail with frequent distractions due to people or telephone calls. 
  • A valid Michigan driver's license, an acceptable driving record, and a personal vehicle including proof of vehicle insurance are required. 

Supervisory Responsibilities                     

None

 Working Conditions

Hybrid Work Classification: On-site required
Flexibility Classification: Fixed Schedule

  • Travel may be required. 
  • May have contact with infectious disease and exposure to bloodborne pathogens. 
  • On-call availability to respond to emergencies (e.g., program-related and public health emergencies). 
  • Extended workdays (beyond 8 hours/day) and weekends or holidays may be required. 

Wage Range

$23.93 - $29.37 USD

Why You’ll Love Working Here
Calhoun County Government offers benefits designed to support your wellbeing at work and beyond. Our employees enjoy competitive pay, health and retirement plans, generous time off, and opportunities for professional growth. Benefits for 40 hours/week positions are highlighted below:

  • Paid Time Off: 6.47 hours per pay period (hourly) or 4.2 weeks annually (salaried)
  • Holidays: Enjoy 14 paid holidays per year
  • Flexibility: Hybrid and flexible scheduling for eligible positions
  • Retirement: 401(k) with up to 7% County match
  • Near-Site Clinic: Convenient preventative and primary care with on-site medications
  • Education: Up to $3,000 annually in tuition reimbursement

Learn more about our benefits at www.calhouncountymi.gov/employee_benefits
.

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