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Donor Experience Coordinator, Communications

San Francisco, CA

About the Opportunity:
The California Academy of Sciences offers an outstanding opportunity for a highly motivated and experienced individual to work with an energetic Development team. The Donor Experience Coordinator, Communications is responsible for providing inclusive storytelling, writing, editing, and content creation support for the Development team. This is a full-time position reporting to the Associate Director Donor Experience, Communications.

Organizational Culture:
Join a team dedicated to the Academy’s mission, vision and values! Currently, the Academy's strategic plan includes three initiatives – Hope for Reefs, Thriving California, and Islands 2030 – that leverage biodiversity science, environmental learning, and collaborative engagement to regenerate fragile ecosystems around the world. Learn more at https://www.calacademy.org/about-us/major-initiatives.

We are committed to ensuring diversity, equity, accessibility, and inclusion are intrinsic to Academy culture and operations, from recruitment and retention to science and advocacy.

We hope you are inspired by what we do and are excited to contribute to our mission. The mission of the California Academy of Sciences is to regenerate the natural world through science, learning, and collaboration. The Academy is looking for candidates who do great work, and we know they may come from a number of different backgrounds and experiences. We encourage you to apply even if you do not believe you meet every one of the qualifications for the position.

This position is based in San Francisco, California. Staff are currently expected to work from the Academy offices at least 2-3 times per week, which may fluctuate based on business needs. Please do not apply if you are not able to work onsite. This position is part of a bargaining unit represented by Cal Academy Workers United. Once the Academy has a Collective Bargaining Agreement with Cal Academy Workers United this position will be subject to the terms and conditions of that contract. Candidates are required to have up-to-date COVID-19 vaccination as a condition of employment, absent qualifying exemptions in accordance with applicable laws. Individuals receiving a conditional offer of employment from the California Academy of Sciences will be provided the full text of the vaccination policy. The California Academy of Sciences is committed to providing a safe and healthy workplace, to protect its employees, volunteers and guests.

Key Responsibilities:

Position Duties and Responsibilities:
Content Creation / Writing / Copyediting (40%)

    • Create original, compelling content and communications that inspires, excites, and motivates donors to give and care deeply about the Academy’s mission and work
    • Write and edit fundraising and donor stewardship materials, including annual reports, printed brochures, event invitations, proposals, and solicitation letters
    • Lead communications for the Academy’s donor travel program, including the writing and editing of emails, printed promotional materials, social media, and website; collaborating with creative, digital, and marketing teams
    • As lead copy editor, maintain a consistent voice across all communications, aligned with the Academy brand and commitment to inclusive storytelling

Email Marketing (40%) 

    • Lead email marketing for the development division, including donor events, travel, and fundraising communications
    • Create, edit, and distribute donor emails and bi-weekly digital newsletters; working within CMS and collaborating with the email marketing team
    • Prepare donor lists for email marketing efforts

Project Management (15%)

    • Manage donor communications calendar for the development division
    • Collaborate with program managers and spokespeople across the Academy to identify opportunities for growth and stewardship

Event Support (5%) 

    • Provide occasional staff support for fundraising events, which may fall outside of normal business hours, including Academy Day (April), Big Bang gala (April), and SuperNatural (October)
    • Other duties as assigned

Qualifications: A successful candidate will have a combination of the following experience and/or equivalent education:

Experience

    • Minimum 2-3 years’ strong and compelling writing and copyediting experience in a related field (science, the environment, journalism, education, or similar)
    • Experience creating and using multimedia content for storytelling (CMS / email / web tools) is preferred
    • Experience managing short and long-term projects and meeting deadlines with high attention to detail

Knowledge, Skills & Abilities: 

    • Strong writing, editing, and verbal communications skills in English
    • Proficiency in Google Suite, Word, and Excel
    • Excellent problem-solving, project management, and organizational skills
    • A willingness to request and incorporate feedback and to learn new skills
    • Ability to work collaboratively across a diverse organization, both independently and as part of a team
    • Adept at managing multiple tasks while maintaining flexibility as priorities shift
    • Interest in scientific research and education, and a passion for the Academy’s mission
    • Ability to transport 10 pounds

Work Environment: 
Reasonable accommodations will be made to enable individuals with disabilities who meet the job’s essential responsibilities. While performing the duties of this job, the employee is frequently required to use a computer, and communicate on the phone, in person, and online meetings/calls. Must be able to perform repetitive motions 70% of the time.

Compensation and Benefits:
The hourly range for this position is $28.85 - $33.65. Actual compensation will be commensurate with experience, skills/knowledge set, and internal equity. We believe in fair and equitable compensation practices and are committed to providing competitive salaries within the industry and market standards. The Academy offers a total compensation package that emphasizes both base salary and comprehensive benefits based on the hours per week worked. Further details regarding compensation and benefits will be discussed during the interview process.

Please scroll down to "Other details" for this position's hiring range.

Schedule: Full-Time, 40 hours per week

APPLICATION DEADLINE: Applications will be accepted and reviewed on a rolling basis until the position is filled.

APPLICATION PROCESS:
Please upload your resume and complete the brief online application 

The California Academy of Sciences will give full consideration for employment to all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance(SF Police Code, Article 49).

We are committed to ensuring that all employees and applicants shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to, recruitment, hiring, placements, transfers, promotions, compensation, benefits, terminations, training, and social and recreational programs, will be on the basis of qualifications of the individual for the positions being filled. The Academy does not discriminate against qualified applicants or employees with respect to any terms or conditions of employment on account of any characteristic protected by state or federal law or local ordinance. Read our full Equal Opportunity Statement here.

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