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Outreach and Enrollment Coordinator

Fresno, CA

About California Autism Center

At California Autism Center (CAC), we help our clients get school-ready through in-clinic behavioral services that prioritize each child’s safety and dignity. Through one-on-one, hands-on learning, our clinicians build trust with each child by providing personalized support and acceptance.

Our naturalistic teaching strategies emphasize learning through play, fostering joy and meaningful growth. We’re here to cheer kids on, lift them up, and empower them to learn new things in the way that helps them thrive. CAC is a locally owned and operated ABA service provider in the heart of the Central Valley. We currently have 6 Treatment Centers in Fresno, Merced, and Visalia. We lead with positivity, perseverance, and teamwork.

What makes CAC great?

· Joyful & Playful Therapy – Natural, child-centered environments focused on early intervention for children aged 2–6.

· Strong Support System – Safety, crisis management, and a culture of mentorship to prevent burnout. We care about your well-being!

· Collaboration – Work alongside a dedicated team of professionals, receive hands-on support, and grow together in a shared mission.

 

The Role

The Outreach & Enrollment Coordinator plays a key role in welcoming new families into the California Autism Center (CAC) community. As part of our Outreach & Enrollment (O&E) Department, you will be the first point of contact for families seeking ABA services, listening to their needs, guiding them through the intake process, and ensuring a smooth and supportive experience from referral to enrollment.

This position is ideal for someone who is passionate about connecting with diverse communities, has strong communication and organizational skills, and thrives in a collaborative environment. If you enjoy helping families navigate services and want to be part of a mission-driven team, we’d love to meet you.

Your day-to-day responsibilities will include:

  • Manage intake inquiries for English and Spanish-speaking families, including tours, follow-ups, and ongoing communication.

  • Respond promptly to phone calls, emails, and questions from families throughout the enrollment process.

  • Provide clear information on service eligibility, enrollment requirements, and ABA services offered at CAC.

  • Actively listen to families to understand their needs and support them with empathy and professionalism.

  • Manage referral data and maintain accurate weekly reports on potential clients and incoming referrals.

  • Maintain organized client records, including intake forms, assessments, authorizations, and onboarding documents.

  • Collaborate with internal departments to ensure a smooth onboarding experience for each family.

  • Conduct outreach to healthcare partners and referral sources to build strong community relationships.

  • Represent CAC at community events, educating partners and families about our services.

  • Provide updates to referral sources and maintain communication on referred client status.

Requirements/Qualifications: 

  • 1–2 years of experience in customer service, community outreach, healthcare services, or related work.

  • Valid driver's license, reliable vehicle, and active insurance (travel required for outreach and events).

  • Experience supporting families in emotional or sensitive situations.

  • Strong cultural competency and ability to work effectively with diverse populations.

  • Excellent interpersonal, communication, and networking skills.

  • Strong attention to detail, organization, and time management abilities.

  • Proficiency with computers, data entry, and basic data reporting.

  • Ability to maintain accurate and confidential client records.

  • Spanish-speaking preferred.

The ideal candidate also has:

  • Applied Behavior Analysis (ABA) services

  • Autism Spectrum Disorder (ASD) terminology

  • Insurance-based service models

  • Data management and visualization tools

 

Join Us Today! 

If you’re passionate about supporting families, building community connections, and helping children access life-changing services, we’d love to hear from you. Apply today and make an impact with the California Autism Center!

 

Full compensation package are based on candidate experience and certifications.

California pay range

$22 - $25 USD

The perks and benefits of working with us: 

Full-Time:

  • Health Insurance (60% contribution for full-time employees and their dependent on the base plan)
  • Dental and Vision Insurance (60% contribution to the base plan)
  • ASPCA Pet Insurance
  • Life and AD&D Insurance 
  • Access to supplemental insurance benefits
  • Employee Assistance Program (Available for Full-Time and Part-Time)
  • Discounted Gym Membership for Employees and Friends & Family (Planet Fitness) (Available for Full-Time and Part-Time)
  • 401(k) retirement plan (Available for Full-Time and Part-Time)
  • Quarterly staff appreciation events (free lunch; staff celebrations and recognition) (Available for Full-Time and Part-Time)
  • Employee Recognition Platform w/ rewards (Available for Full-Time and Part-Time)

 

 

We Value POSITIVITY. PERSEVERANCE. TEAMWORK.

 

We are committed to providing a positive and diverse workplace for all team members. California Autism Center and Learning Group is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation

 

California Consumer Privacy Act (CCPA) Disclosure

California Autism Center and Learning Group is committed to upholding the privacy rights of California residents as stipulated by the California Consumer Privacy Act (CCPA). This disclosure provides detailed information about how we handle personal information in accordance with the CCPA.

  1. Collection of Personal Information:
    We collect the following categories of personal information: Email Address, First name and last name, phone number, address, state, ZIP/Postal Code, City.  This information is sourced from your application.
  2. Purpose of Collecting Personal Information:
    The personal information we collect serves the following purposes: to contact you.
  3. Sharing of Personal Information:
    We may share your personal information with third parties for business purposes. The categories of third parties with whom we share personal information include with screening companies with your consent.
  4. Sale of Personal Information:
    We do not sell your personal information.
  5. Your Rights Under the CCPA:
    As a California resident, you have the right to request that we disclose what personal information we collect, use, disclose, and sell. You also have the right to request the deletion of your personal information, to opt-out of the sale of your personal information, and not to be discriminated against for exercising any of your CCPA rights.
  6. How to Exercise Your Rights:
    To exercise any of these rights, please call the human resources department. 
  7. Contact Information:
    For questions or concerns regarding our privacy policies and practices, please contact us at (559)492-7900
  8. Updates to Our CCPA Disclosure:
    We may update this CCPA disclosure from time to time. Any changes will be posted on our website with an updated revision date.

 

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