Manager, Human Resources

About Campus

Campus is a technology-driven company dedicated to accelerating the talent of tomorrow. We empower students to find their purpose, help them build a plan and support them as they achieve their goals through affordable, world-class education provided by professors from prestigious institutions such as Princeton, NYU, UCLA, and Spelman. By making education more accessible and customized to each individual's needs, we can achieve our mission of accelerating the talent of tomorrow, one student at a time.

About the Team 

The People Team is dedicated to building a solid foundation that will fuel future growth while cultivating a culture where employees feel valued, supported, and empowered. As part of our small but mighty team, you’ll play a key role in shaping a positive and inclusive workplace culture at Campus.

About the Role

We are seeking an Employee Relations HR Manager to play a key role in shaping a positive and supportive workplace at Campus. In this role, you will collaborate with leadership to address employee issues, provide strategic guidance, and drive initiatives that enhance overall employee experience. You will lead efforts in improving processes, managing employee relations, and developing solutions that support organizational growth and success.

You’re excited about this opportunity because you will…

• Resolve Complex Issues & Provide Counsel: Partner with employees and managers to address non-routine work issues, offering solutions to improve performance, mitigate risks, and maintain a productive environment.
• Drive Change & Innovation: Identify opportunities for process improvements, employee education, and innovative strategies to enhance satisfaction and organizational success.
• Manage Performance & Conflict: Develop and monitor Performance Improvement Plans (PIPs), resolve conflicts, and handle disciplinary actions while fostering a positive, inclusive workplace.
• Escalate & Investigate: Manage escalations and lead thorough investigations into employee complaints, misconduct, and performance issues, ensuring fair resolutions.
• Implement Data-Driven Solutions: Collaborate with leadership to analyze trends, implement proactive people strategies, and minimize reactive work.
• Monitor Satisfaction & Feedback: Regularly assess employee engagement and feedback to drive continuous improvement and employee growth.
• Manage Transitions & Policy Development: Oversee terminations and resignations while refining HR policies to ensure consistency, compliance, and alignment with organizational goals.

We’re excited about you because you’re a…

• Trusted Thought Partner: You're sought out by business leaders for your conflict resolution skills and ability to offer practical advice on key challenges.
• Data-Driven Strategist: You're passionate about balancing qualitative and quantitative data to anticipate issues and make insightful, process-driven recommendations to streamline the employee experience.
• Team Builder: You love guiding leaders to build and maintain high-performing teams, using your strong organizational skills and enthusiasm for resolving conflicts.
• Employee Advocate: You're focused on championing employee needs, constantly keeping a pulse on their experience and creating processes to enhance their journey at Campus.
• Culture Shaper: You thrive on partnering with business leaders to shape and evolve a positive, inclusive Campus culture.Training Developer: You’re passionate about designing and delivering impactful manager training, empowering leaders to grow and thrive across the organization.
• SME & Process Creator: You're exceptionally organized and thrive on creating and optimizing processes, ensuring smooth operations while driving efficiency and results.
• Required: 
• BS/BA degree 
• At least 6+ years relevant human resources experience, ideally focused on employee relations or HRBP/People Partner experiences
• Understand employment law basics and performance management best practices
• Excellent interpersonal skills, including high EQ, ability to build trust and influence 
• Experience diffusing tension and effectively mediating conflict
• Nice to have:
• Previous Tech/Startup experience

What you’ll get: 

• A compensation package that includes a base salary ($100,000-$150,000) + equity grant 
• Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. 
• Medical, dental, and vision Insurance - with basic dental + vision free for you and your family
• 401(k) match
• Take what you need time off policy + several paid holidays
• Opportunity to make an impact – you’ll be an integral player in bringing our vision to life