Student Accounts Specialist
About Campus
Campus is a technology-driven company dedicated to accelerating the talent of tomorrow. We empower students to find their purpose, help them build a plan and support them as they achieve their goals through affordable, world-class education provided by professors from prestigious institutions such as Princeton, NYU, UCLA, and Spelman. By making education more accessible and customized to each individual's needs, we can achieve our mission of accelerating the talent of tomorrow, one student at a time.
Position Overview
We are seeking a passionate full-time College Student Accounts Specialist I to join our Campus Scholars team. Your primary responsibilities will include processing ledger card charges, student billing, past due account follow up, account prorations, packaging non-title IV funding and collections processes.
This position reports to the Director of Student Accounts.
What you’ll do
- Package payment plans and set up automatic emails/texts payment reminders
- Post student payments and respond to student inquiries regarding payment plans
- Review and post charges after add/drop period
- Remind students of delinquent payments and notify Student Support Coaches if a student becomes two months overdue. Notify Student Support coaches if final payment in quarter has not been paid prior to term end
- Work with Financial Aid to ensure packaging is updated for students who have been identified as not funded or underfunded
- Work with Financial Aid before new academic year starts for continuing students to identify students that will have new payment plans and work with SAS II to get payment plans set up
- Process student account prorations
About you
- A minimum of 2 years of direct experience of working in the student accounts functional area in a college or university setting
- Bachelor's degree in a related field (e.g., finance, accounting, or education). Relevant certifications or professional development in financial aid administration preferred.
- Detail-oriented with the ability to manage multiple tasks and meet deadlines
- Ethical and professional conduct, ensuring confidentiality and privacy of student information
- Excellent communication and interpersonal skills to provide clear and concise information to diverse audiences
- Experience with Microsoft and Google applications
Location: To comply with our future operational needs, prospective candidates must be willing to transition to a hybrid work schedule upon the opening of our office. Return-to-office specifics are to be determined. Atlanta | Onsite Tuesday, Wednesday & Thursday from 10 am to 7 pm EST daily
What you’ll get
- Opportunity for impact– as an early team member, you’ll be an integral player in bringing our vision for American higher education to life
- Medical, Dental, and Vision Insurance
- Salary: $45,000-$55,000
- Equity: A competitive equity package befitting this crucial role
- Take what you need PTO plan + several paid holidays
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Campus celebrates and embraces diversity and is committed to building a team that represents a variety of experiences, backgrounds, and skills. We do not discriminate on the basis of race, color, religion, marital status, age, gender identity, gender expression, sexual orientation, non-disqualifying physical or mental disability, national origin, political affiliation, veteran status, or other applicable legally protected characteristics.
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