Admissions Counselor
About Campus
Campus is a technology-driven company dedicated to accelerating the talent of tomorrow. We empower students to find their purpose, help them build a plan and support them as they achieve their goals through affordable, world-class education provided by professors from prestigious institutions such as Princeton, NYU, UCLA, and Spelman. By making education more accessible and customized to each individual's needs, we can achieve our mission of accelerating the talent of tomorrow, one student at a time.
About the Team
On the Admissions Team, our goal is to help prospective students understand how Campus can meet their academic needs and support them closely throughout the evaluation and enrollment process. This team is composed of Admissions Counselors across the country who interact with potential students on a daily basis. Our Admissions Counselors serve as the first point of contact for prospective students as they explore their college options.
About the Role
We are seeking an Admissions Counselor whose primary responsibility will be to increase overall student enrollment, educate prospective students on the value of Campus, and participate in the college admissions process. This role requires close collaboration with Marketing, Student Success, and other internal teams to ensure a seamless transition for students by establishing processes, procedures, and customer service standards, and ensuring their effective implementation for all prospective students.
You're excited about this opportunity because you will...
- Make outbound calls, emails, SMS, and live chats to potential students who have requested information about Campus programs
- Own the full-cycle admissions process
- Evaluate the prospective student's needs, interests, and qualifications while providing clear and concise information to help the prospective student make an informed decision on program/course offerings, delivery mode, and school fit
- Present information accurately and ethically regarding the school, program offerings, structure, accreditation, cost, and benefits specific to the prospective student
- Generate inquiries from prospective students that convert to enrolled students
- Share the value of Campus with prospective students
- Assist in reducing pre-enrollment attrition
We're excited about you because...
- You have 1 to 2 years of experience in higher education admissions and recruiting
- You have experience in a KPI/ metric driven environment with a sense of urgency
- You have a deep understanding of the sales process and the challenges and opportunities it presents
- You have the ability to thrive in a fast-paced, evolving startup environment
- You have excellent communication skills, both written and verbal, and are able to effectively interact with stakeholders at all levels
- You are proactive and self-motivated, with the ability to work autonomously and manage multiple priorities simultaneously
- You have a passion for ensuring access to higher education
Nice to have: You are proficient in working within Salesforce or a related CRM system and advanced knowledge of GSuite
Location: To comply with our future operational needs, prospective candidates must be willing to transition to a hybrid work schedule upon the opening of our office (Mon & Fri remote; Tues -Thurs in-office).
What you’ll get:
- A compensation package that includes a base salary ($50,000 - $55,000) + equity grant
- Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location.
- Medical Insurance + free Dental and Vision Insurance
- 401(k) match
- “Take what you need” PTO + several paid holidays
- Social events - happy hours, birthday celebrations, holiday parties, & more
- Opportunity to make an impact – you’ll be an integral player in bringing our vision to life
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