IT Infrastructure Manager

Wilton, Connecticut

For more than 50 years, Cannondale has been a leading innovator in the cycling world.  As more riders of all ages and abilities get on the roads, trails, and streets than ever before, we're here to do the best work of our lives to push the greatest human-powered machine into the future each and every day. We're committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere. Fueled by a free-thinking, always-game, got-your-back mentality, we ditched the rulebook and set forward on a path to make iconic bikes that simply work better. We look forward to the ride with you.

 

 

About the Role:

Join us as a technical lead and subject matter expert within *Pon.Bike’s global infrastructure. In this exciting role, you will be responsible for managing our infrastructure implementation, administration, and support efforts, all while ensuring they align with our organizational goals and technology standards. As the technical lead, you will guide the workload, manage our talented technical staff, and drive innovation within Pon Bike’s infrastructure environment. Come Ride With Us!

How You'll Make an Impact:

  • Document and continuously develop the company’s global IT architecture, infrastructure, and technology stack, with a focus on components such as Azure, Office 365, Meraki, and operational management systems such as Intune and Datadog
  • Establish, refine, and enforce policies and procedures related to infrastructure and systems administration, including change management, patching, and preventative maintenance
  • Oversee the design and implementation of new systems and hardware as well as conduct high-level capacity and performance planning
  • Track compliance with software asset management and licensing across the enterprise, ensuring adherence to internal controls and corporate policies
  • Complete change control processes associated with infrastructure upgrades and implementations, ensuring minimal disruption to operations
  • Manage servers, storage devices, and their associated operating systems and software, ensuring optimal performance and security
  • Plan and lead disaster recovery exercises; document outcomes and drive improvements to ensure business continuity
  • Provide expert-level troubleshooting and strategic oversight of hybrid infrastructure environments, including on-premises and cloud-based systems
  • Monitor and optimize performance across LAN, WAN, VPN, and wireless networks while ensuring compliance with security standards
  • Collaborate with cross-functional teams to implement various Azure cloud stack components such as app services, virtual machines, and virtual networks
  • Drive innovation and efficiency by leveraging Office 365 tools and Meraki network infrastructure
  • Utilize Datadog for monitoring and performance optimization, ensuring proactive issue resolution
  • Manage technical staff, fostering a collaborative and high-performance team environment
  • Supervise and direct the workload of system administrators, ensuring tasks are completed efficiently and effectively
  • Lead infrastructure projects from inception to completion, managing timelines, resources, and stakeholder communications
  • Conduct performance evaluations and provide feedback to technical staff to support their professional development
  • Contribute to the success of the company by leading or assisting with other projects and tasks as assigned 

What You Bring to the Table:

  • Bachelor’s degree in the field of computer science, information systems, or equivalent experience  
  • 3+ years of experience managing and leading teams supporting a multi-site (and remote) user base 
  • 7-10 years related work experience 
  • Certifications/training in Microsoft Server, Cisco (CCNA or higher), CompTIA, and Azure/AWS/VMware/Hyper-V preferred 
  • Strong familiarity with Linux systems and exposure to server virtualization technologies Hyper-V, VMware
  • Proven experience in systems administration 
  • Exceptional analytical, conceptual, and problem-solving abilities 
  • Advanced knowledge in the following areas is desirable: Azure, Office365, iSCSI, Windows Server, Exchange, CISCO / Meraki firewalls, switches and routers, Meraki Wi-Fi, TCP/IP, network protocols, LAN, WAN, VPN, firewall management, and operating system configuration, and Active Directory 
  • Previous experience working in a global environment 
  • Strong knowledge of enterprise deployment technologies such as Intune, SCCM, MDT, WSUS, Group Policy Object 
  • Strong knowledge of automation programming skills PowerShell, VBScript, Bash 
  • Experience in datacenter monitoring tools, Datadog, and Azure desktop virtualization
  • Superior written and oral communication skills, including active listening 
  • Ability to conduct research into emerging technologies and trends, standards, and products as required 
  • Strong customer-service orientation 
  • Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment 
  • High level of analytical and problem-solving abilities 
  • Experience at working both independently and in a team-oriented, collaborative environment is essential 

What we offer: 

  • Comprehensive Medical/Prescription/Dental/Vision plans 
  • Hybrid work environment 
  • Generous Paid Time Off Programs 
  • Life & Disability Insurance 
  • FSA/HSA/Dependent Care FSA 
  • 401k and company match 
  • Commuter Incentive Program 
  • Volunteer Time Off 
  • Voluntary benefits (critical illness, accident, and hospital indemnity insurances) 
  • Great discounts on company products 
  • Employee Wellness Program 
  • EAP benefit 
  • Parental Leave program 
  • Access to group home and auto insurance 
  • A mix of casual yet professional culture 

Want a closer look into what it's like to Come Ride With Us? Explore more of Cannondale on Instagram and LinkedIn.

About the organization*

As a proud member of the Pon Holdings family, Cannondale benefits from the strong foundation and extensive network of one of the Netherlands' largest family-owned businesses, as well as the largest bike portfolio in the world: Pon.Bike, including brands like Gazelle, Santa Cruz, Cervélo, Kalkhoff, Focus, Urban Arrow, Veloretti and Swapfiets. Being a part of Cannondale means being part of a dynamic and forward-thinking organization backed by the strength and stability of Pon Holdings.  

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Cannondale we value a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, regardless of your gender or race, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Our DEI Mission Statement: At Cannondale, we are on a mission to inspire cycling for all. Whoever you were, are, or will be, you can find yourself here. Our diverse line-up of bikes reflects diverse voices, diverse communities, and diverse aspirations. We know the only way to foster that diversity is to foster inclusion in our perspectives. We are committed to not only seeking unique voices, but also cultivating, embracing, and channeling those of every member of the Cannondale community. We understand that doing so makes both our company and our products better. It’s why we want you to Come Ride With Us – because bikes belong to us all. 

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender, gender identity, gender expression, marital status, disability, military service and veteran status, pregnancy, childbirth, and related medical conditions, or any other characteristic protected by applicable federal, state or local laws. For additional information, please click here. We will endeavor to make a reasonable accommodation for the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a role with or participate in the hiring process with the Company, please let us know. 

To learn more about our privacy policy, please click here: Privacy Policy | Cannondale (English)

An applicant's personal information will be shared in accordance with our privacy policy; by applying for a position, you are accepting the terms of our policy.

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