KYC Specialist / Senior Specialist

RESPONSIBILITIES:

• Documentation Review
  • Review and ensure that all information and documents collected are good to satisfy regulatory requirements
• Enhanced Due Diligence/Event Driven Reviews
  • Perform background checks and conduct interviews with customers
  • Assess the customer’s business and perform qualitative AML risk profiling
• Request for Information (“RFI”)
  • Reach out to customers to obtain KYC information and documents, address any queries or clarifications raised by customers while maintaining a customer-oriented service attitude
• Periodic Review
  • Full review of a customer’s profile, reaching out to customers to request for information where necessary
  • Perform adhoc screening, whenever required, assist AML team in discounting and mitigating screening hits, reaching out to customers to request for information where necessary
  • Assist AML team in reviewing transaction monitoring alerts, reaching out to customers to obtain relevant information to address transaction monitoring alerts
  • Evaluate the completeness of customer’s response and clarify where required
• Others
  • Participate in system and process enhancement projects, User Acceptance Testing
  • Active stakeholder management in day-to-day work, and resolution of issues with Compliance, Operations, AML teams etc
  • Provide support for urgent requests, assist the team in completing ad-hoc projects
  • Preparation of data to track Book of Work completion and MI reporting
  • Provide support in training sessions including supporting to train new resources (onshore and offshore locations) by way of sharing practical experience on the execution of their roles

SKILLS AND EXPERIENCE

• 3 to 5 years of KYC Ops experience working with SME/Corporate Banking clients
• Client facing experience is preferred, AML certification is an added advantage
• Proficiency in the Singapore AML/CFT regulations and guidelines
• Good communication skills, proficiency in English and Chinese (verbal and written means)
• Ability to organise and prioritize workload, deliver all commitments on time under minimal supervision
• An accountable team player with collaborative spirit, ability to build rapport with internal stakeholders and customers
• Entrepreneurial mindset – overcome challenges with creative thinking and innovative solutions