Performance Enablement Specialist

Performance Enablement Specialist

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can. We believe that everyone brings something different to the table – we’d love to know what makes you different.

About Capco

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services and energy industries. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

Our approach is tailor-made to fit with each client’s problem with an emphasis on building long-term strategic partnerships that foster collaboration and trust. We have the people, the vision, and the passion.

Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centres across the Americas, Europe and Asia Pacific.

Role Description

Working as part of our Global Performance & Reward Centre of Excellence and reporting directly to the CoE Lead, this Specialist level role will be responsible for:

• Helping to reshape our global 4C Performance Enablement framework for more than 8,000 colleagues across both Consulting, Managed Services and Corporate Services

• Coordination of the Mid-Year and Year End process which includes:
• Creation of detailed timelines and stakeholder responsibilities
• Creating the submission files, templates, user guides and other collateral
• Helping to develop global employee communications and supporting regions with variations as needed
• Working with the Performance App team to ensure data integrity within the App
• Creating overviews e.g. of ratings / promo numbers etc. for the purpose of global review and approval by senior stakeholders including P&R Lead, CHRO, COO, CFO & CEO

• Ownership of the Performance App
• Formulating global requirements to drive the roadmap, attending regular calls with the App developer team
• Help to ensure consistent use and interpretation of the App and its data amongst regional teams
• Undertaking testing, App user documentation, training and Hub collateral
• Develop use cases for the increased adoption of Ai in our performance processes e.g. PE Chatbot roll-out

• Act as the central Corporate Services contact for PE processes
• Managing the Year End and Mid-Year process for CS
• Developing comms, delivering briefing calls / training for employees and managers
• Consolidating data and creating overviews for CS Functional leads
• Setting up and moderating calibration meetings and promo panels
• Reviewing CS promotion cases and providing feedback to managers
  
  
• Support the Performance & Reward CoE lead with the development or procurement, configuration, and implementation of new global employee programs e.g. recognition platform

Skills & Experience 

• Experience of working within a fast-paced Consulting organisation
• Prior experience of developing performance frameworks and KPI / OKR design
• Excellent numerical and analytical skills with advanced Excel and PowerPoint capabilities are essential
• Experienced in managing large, complex datasets in Excel, modelling a variety of scenarios to differentiate outcomes dependent on a variety of inputs
• Experience of data visualization tools such as Tableau is desirable but not essential
• Able to build rapport quickly and work with a variety of stakeholders including Partners, CS Function leads, HRD’s etc. as well as with 3rd party providers and vendors
• Must possess high levels of attention to detail but also be able to work at pace, navigate ambiguity and manage competing priorities and stakeholders concurrently
• Must be able to demonstrate the flexibility to work in a global role, with stakeholders across multiple regions
• Fluent written and spoken “business English” is essential

Why Join Capco?

We offer:

• A work culture focused on innovation and building lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A diverse, inclusive, meritocratic culture
• Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

Next Steps

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com