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Business Analyst CO (Insurance) - (Hybrid - Toronto)

Canada - Toronto

Business Analyst Consultant

About the Role

The insurance industry is undergoing rapid change, shaped by new technologies, emerging competitors, evolving regulations, and innovative products. Our Insurance Strategy Consulting teams help clients navigate this complexity, assess competitive dynamics, and capture opportunities for growth.

As a Business Analyst Consultant, you will play a key role in supporting business and technology transformation projects for leading Insurance organizations across Life & Health, P&C, Retirement & Investments, Creditor, and Institutional lines of business.

This is an ideal role for a proactive, analytical, and curious problem-solver with early career experience in business analysis and strategy in the insurance industry. You will work closely with colleagues and client stakeholders to define business needs, shape transformation roadmaps, and deliver actionable insights at the intersection of business and technology.

Responsibilities 

  • Support strategy and transformation projects for Insurance clients, helping to define business models, operating models, and roadmaps aligned with client goals
  • Gather, analyze, and document business requirements through workshops, interviews, and process mapping
  • Translate business objectives into structured processes, requirements, and user stories, with a focus on enhancing customer and stakeholder experience.
  • Contribute to solving complex business and technology challenges, including digital transformation, operational improvements, and process re-engineering
  • Create clear and compelling presentations for senior business and technology stakeholders, leveraging storytelling and data visualization
  • Collaborate as part of a team while taking ownership of specific workstreams; provide guidance to Associates where needed
  • Support business development by contributing to proposals, RFP responses, and thought leadership tailored to the insurance domain.

Show Us What You’ve Got 

It will be very useful if you have some or all the following skills and experience: 

  • 2+ years of experience in business analysis, strategy consulting, or insurance industry roles at the business and technology intersection
  • Solid understanding of insurance business models and processes, ideally across multiple product lines
  • Practical knowledge of business transformation strategy, including current vs. future state analysis, prioritization, and roadmap development
  • Ability to develop business cases that communicate strategic value and prioritize issues and solutions for senior leaders
  • Experience facilitating requirements workshops and leading stakeholder sessions independently
  • Familiarity with Agile delivery, including EPIC creation and user story writing
  • Understanding of process re-engineering and how emerging technologies and digital ecosystems are reshaping insurance
  • Strong written and verbal communication skills, with the ability to build trust across business and technology stakeholders
  • Experience supporting consulting proposals and RFP responses
  • Exposure to related roles and broader financial services experience is an asset

 

Now Take the Next Step

We have:

  • Access to industry-focused talent globally
  • Ability to leverage best-in-class innovative products and solutions for complex architecture and large-scale transformation
  • Extended global geographic market reach
  • Ability to capitalize on our client footprint and deep domain expertise within financial services and energy

Capco is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

For more information about Capco, visit www.Capco.com.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

 

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