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Business Analyst, Technical Assessments

Canada - Toronto

Business Analyst – Financial Services

Location: Toronto (Hybrid) | Practice Area: Business Consulting | Type: Permanent

Bring clarity and impact to complex transformations

The Role
We’re looking for a Business Analyst to join Capco’s Business Consulting practice in Toronto. You’ll be working closely with our financial services clients to define business requirements that drive impactful change across systems and operations. This role requires strong collaboration with solution and technology delivery teams to ensure alignment from ideation to implementation.

What You’ll Do

  • Elicit and document high-level business requirements with input from cross-functional teams

  • Translate business needs into detailed system requirements and supporting artefacts

  • Facilitate workshops and meetings with stakeholders to refine requirements

  • Collaborate with technology teams to align requirements with solution design

  • Support testing and validation to ensure requirements are met

What We’re Looking For

  • Proven experience as a Business Analyst within financial services

  • Ability to translate complex business problems into structured documentation

  • Strong communication and stakeholder management skills

  • Experience working within Agile or hybrid project delivery frameworks

  • Familiarity with process mapping, user stories, and acceptance criteria

Bonus Points For

  • Experience in core banking or capital markets transformation initiatives

  • Exposure to enterprise architecture or solution design practices

  • Proficiency with tools such as JIRA, Confluence, or Visio

  • Knowledge of regulatory or compliance-driven projects

  • Business analysis certification (CBAP, CCBA, or equivalent)

Why Join Capco

  • Deliver high-impact technology solutions for Tier 1 financial institutions

  • Work in a collaborative, flat, and entrepreneurial consulting culture

  • Access continuous learning, training, and industry certifications

  • Be part of a team shaping the future of digital financial services

  • Help shape the future of digital transformation across FS & Energy

We offer a competitive, people‑first benefits package designed to support every aspect of your life in Toronto:

Core Benefits:

  • Discretionary performance bonus; RRSP matching; extended health, dental, and vision coverage.

  • Life insurance and critical illness protection.

Work‑Life & Flexibility:

  • Hybrid working model (office / remote), with 4 days in office

  • Generous vacation policy, plus statutory holidays; paid parental, adoption, and family leave.

Wellness & Mental Health:

  • Employee Assistance Program; virtual mental health/wellness support.

  • Coverage for paramedical services (e.g. physiotherapy, chiropractor) and virtual care.

Learning & Development:

  • Professional development budget for certifications, workshops, conferences.

  • Internal coaching, mentorship, and learning programs.

Extra Perks:

  • Gym / fitness reimbursement or partnerships.

  • Discounts or memberships (e.g. wellness apps, software tools).

Inclusion at Capco
We’re committed to a barrier-free, inclusive recruitment process. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our #BeYourselfAtWork culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. #BeYourselfAtWork is the cornerstone of our success and a value that our employees live and breathe every day.

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