CRM Developer

Key Responsibilities:

• Design, develop, and implement CRM solutions to meet business and functional requirements.

• Customize CRM entities, forms, workflows, plugins, and integrations as needed.

• Develop automation processes, reports, and dashboards to improve user efficiency.

• Integrate CRM with other enterprise applications and third-party systems.

• Maintain data integrity, security, and system performance.

• Troubleshoot, debug, and resolve CRM-related issues.

• Collaborate with business analysts and stakeholders to gather and refine requirements.

• Provide user training, documentation, and technical support.

• Stay updated with the latest CRM technologies, tools, and best practices.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Proven experience in CRM development and customization.

• Strong understanding of CRM architecture, APIs, and data models.

• Proficiency in programming languages such as C#, .NET, JavaScript, SQL, or similar (depending on platform).

• Experience with CRM integrations (REST/SOAP APIs, middleware tools, etc.).

• Solid understanding of software development lifecycle (SDLC) and agile methodologies.

• Excellent analytical, problem-solving, and communication skills.

Preferred Qualifications:

• Experience with [specific CRM platform, e.g., Salesforce / Microsoft Dynamics / Zoho / HubSpot].

• CRM certification (e.g., Salesforce Developer, Dynamics 365 Developer, etc.).

• Knowledge of cloud technologies (Azure, AWS) and CI/CD tools.