Senior Product Manager - Product & Experience

Senior Product Manager – Product & Experience
Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent

Shape meaningful products that improve customer outcomes across financial services and energy.

The Role
As a Senior Product Manager within Capco’s Product & Experience practice, you will help define product strategy and translate it into delivery. You will work closely with clients and Capco teams to create products and experiences that are valuable, usable, and commercially sustainable, while operating in complex and regulated environments.

What You’ll Do

• Be a key contributor in shaping product strategy by working closely with clients and cross-functional Capco teams locally and globally
• Create clear product strategies, roadmaps, and delivery plans, including commercialisation approaches
• Own products end to end, from discovery through delivery and iteration, adapting ways of working as needed
• Balance user needs, business goals, and technical constraints to deliver scalable, high-value products
• Lead and support multidisciplinary teams across analysis, design, engineering, and testing, fostering collaboration and continuous improvement

What We’re Looking For

• Experience developing product strategies and propositions for individual products or portfolios
• Experience building and scaling products across different lifecycle stages within large, complex organisations
• Strong stakeholder engagement skills, including working with senior client leaders and internal teams
• Product delivery experience across B2B, B2C, or B2B2C contexts within financial services or energy
• Sound commercial awareness, with experience driving user adoption, value creation, and sustainable growth

Bonus Points For

• Experience working with data-led or platform products
• Understanding of AI, GenAI, or agentic AI concepts and their product applications
• Consulting experience within regulated industries
• Experience contributing to proposition development or practice growth
• Familiarity with regulatory, risk, and compliance considerations impacting product delivery

Why Join Capco

• Deliver high-impact product and experience solutions for leading financial services and energy organisations
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a practice shaping the future of digital products and services
• Grow your career in a global consultancy that values inclusion and individuality

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Discretionary bonus, competitive pension, health insurance, life insurance, and critical illness cover
• Mental health support including CareFirst, Unmind, Aviva consultations, and trained in-house first aiders
• Family-friendly policies including enhanced parental leave and paid leave for key life events
• Five weeks of annual leave with the option to buy or sell days
• Continuous learning including a minimum of 40 hours of training per year and a dedicated business coach from day one

Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know and we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration and shapes how we work with clients and each other every day.