Senior Resource Specialist

 

Drive smarter staffing decisions that empower people and enable business performance.

The Role
As a Senior Resource Specialist within our HR function, you will play a key role in delivering effective, transparent, and data-driven resourcing across the Canada business. Sitting at the intersection of people, projects, and commercial priorities, you will support staffing decisions, optimize utilization, and help ensure the right people are deployed to the right opportunities.

You will work closely with consulting leadership, account teams, Recruitment, Finance, and HR partners to balance supply and demand, while supporting a positive and engaging experience for our consultants.

What You’ll Do

• Support staffing and deployment activities, ensuring alignment between business demand, consultant availability, and utilization goals
• Partner with stakeholders to identify suitable resources for open roles and confirm bookings in a timely manner
• Maintain accurate data across resourcing systems, including allocations, roll-offs, and demand tracking
• Monitor bench, upcoming availability, and pipeline demand to support proactive staffing decisions
• Help resolve staffing conflicts and escalate risks with clear context and recommended actions

What We’re Looking For

• Strong experience in resource management, workforce planning, HR operations, or a related coordination-focused role
• Strong stakeholder management skills with the ability to collaborate across multiple teams
• Analytical mindset with confidence working with data, reporting, and Excel
• Highly organized with strong attention to detail and ability to manage multiple priorities
• Clear communication skills and ability to support decision-making in a fast-paced environment

Bonus Points For

• Experience in consulting, professional services, or a matrixed organization
• Familiarity with resourcing tools, workforce planning systems, or reporting platforms (e.g., Power BI, Tableau)
• Exposure to utilization tracking, forecasting, or capacity planning
• Experience supporting or mentoring junior team members
• Continuous improvement mindset with an interest in enhancing processes and data quality

Why Join Capco

• Work in a collaborative, people-first environment that values transparency and partnership
• Play a central role in shaping staffing decisions and supporting career development
• Access continuous learning, training, and development opportunities
• Contribute to a fast-paced, dynamic business where your impact is visible
• Be part of a team focused on improving how we support our people and deliver for clients

 

We offer a competitive, people-first benefits package designed to support every aspect of your life:

Benefits

• Comprehensive Benefits Coverage – 100% company-paid health, life, and disability insurance effective from Day 1 of employment
• Retirement Savings Program – Registered Retirement Savings Plan (RRSP) with employer contribution matching options
• Virtual Health Care – Company-paid program available to employees and their dependents
• Employee & Family Assistance Program (EFAP) – Confidential support services for employees and their families
• Wellness Support – Fitness reimbursement to promote overall wellbeing

Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

 

Use of Artificial Intelligence in Talent Acquisition
At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

Why This Role Is Open
We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.