Central Technical Operations & Resilience QA Lead

Shape the Future of Financial Services with Capco

At Capco, we specialize in management consulting and software development, partnering with leading international banks and insurance companies across Western Europe. Our innovative approach and collaborative culture make us the ideal place for professionals looking to make an impact in financial services technology.

Want to learn more about our culture and people? Visit us: Capco Careers Slovakia

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Why Join Us?

• Prestigious Clients & Exciting Projects – Work with top-tier banks on transformation projects that redefine financial services.
• Continuous Learning & Development – Access to technical and soft skills training, professional certifications, and full access to the Udemy online learning platform.
• Flexible Work Environment – Work from our modern Bratislava office (Nivy Tower) or remotely from home.
• Attractive Benefits Package:
  ✅ Private health care & paid sick days
  ✅ 25 vacation days (regardless of age)
  ✅ Monthly cafeteria allowance (€50/month) or contribution to the 3rd pillar
  ✅ Fully paid meal vouchers
  ✅ Multisport card with employer contribution
  ✅ Smartphone with 1TB data + Laptop
  ✅ Relaxing office environment: Fresh fruit, game room (PS4, table football), pet-friendly space
• Well-being & Community Engagement – Join yoga lessons, mental health webinars, running challenges, sports activities, or participate in our volunteering days.
• Long-term career – Permanent employment contract with opportunities for career growth.
• The minimum gross monthly base salary for this position is from € 3,300. The final offer could be higher to reflect the candidate’s experience, skills, and overall fit for the role. Additionally, this position may also be eligible to receive a discretionary/variable bonus payment. Capco is committed to providing fair and equitable compensation to our people. Our compensation policies are designed to allow our people to progress through our defined salary range over time as they progress in their role.

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Role Description

Role purpose

Provide central quality assurance and constructive challenge for the technical, operational, data and resilience aspects of BRT scenarios. The role will assess whether systems, interfaces, batch processes, data, recovery arrangements and operational controls are sufficiently tested and evidenced to support readiness decisions.

Key responsibilities 

• Own relevant Central scenarios;
• Review and quality-assure technical acceptance criteria created or co-created by Value Stream SMEs;
• Check whether criteria are technically testable and linked to observable evidence;
• Review evidence from systems, interfaces, batch runs, reconciliations, logs and reports;
• Assess whether evidence relates to the correct:
• System
• Environment
• Data set
• Process step
• Failure condition
• Recovery outcome
• Challenge unsupported technical coverage claims;
• Identify limitations relating to:
• Test environments
• Test data
• Failure injection
• Production monitoring
• Batch scheduling
• System availability
• Support the design of targeted BRT tests for technical and operational gaps;
• Review resilience and recovery evidence, including alternate processing and manual workarounds;
• Support gap prioritisation and risk-acceptance recommendations.

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Skills and Expertise

Essential skills and experience

• Experience in complex banking system testing, migration or test assurance;
• Strong understanding of system interfaces and cross-system dependencies;
• Experience with data migration, reconciliation and reference integrity;
• Experience reviewing test evidence and traceability;
• Knowledge of batch processing, end-of-day processing and exception handling;
• Understanding of reruns, duplicate processing, recovery and operational controls;
• Ability to assess logs, reports, reconciliations, audit trails and runbooks;
• Ability to translate technical gaps into focused, executable tests;
• Strong analytical and documentation skills.

Priority domain knowledge 

• Batch and end-of-day processing;
• System interfaces and data flows;
• Migration data and reconciliation;
• Operational recovery and resilience testing;
• The role does not need to be a software developer, system architect or detailed infrastructure specialist. The key requirement is sound technical test judgement and the ability to determine whether evidence proves the claimed business and operational outcome.

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