Loan Administrator Retail II

About Us
Capital Farm Credit is the largest rural lending cooperative in Texas, serving 192 counties through nearly 70 credit offices. With over $12 billion in assets and more than 600 team members, we provide essential financial services to farmers, ranchers, rural homeowners, and agribusinesses. As part of the nationwide Farm Credit System, we are dedicated to supporting rural communities and agriculture.

Why Join Us?
We seek motivated individuals who share our core values: commitment, trust, value, and family-like respect. As a customer-owned cooperative, we align employee success with member success, offering competitive pay, growth opportunities, and a supportive environment.

Our Benefits:

• Incentive Program: Company-wide, goals-based rewards.
• Accrued Time Off: Earn 13 days of annual leave and 15 days of sick leave per year, plus enjoy 10–12 paid holidays annually.
• Retirement: 401(k) with up to 9% employer contribution/match.
• Health Coverage: Affordable medical, dental, and vision plans.
• Parental Leave: 8 weeks of paid parental leave.
• Life & Disability Insurance: Employer-paid coverage.
• Education & Wellness: Tuition reimbursement and up to $400 for wellness expenses.

At Capital Farm Credit, you’ll find more than a job—you’ll find purpose.

EDUCATION REQUIREMENT:

• High School Diploma or equivalent required.

JOB REQUIREMENTS:

• One (1) to three (3) years of experience in loan administration, office operations, or customer service with exposure to financial services, mortgage, or title insurance industry preferred; or experience deemed equivalent at the discretion of Capital Farm Credit.
• Experience in administrative support functions.
• Good standing in current and/or previous employment (required).
• Strong work ethic that supports a willingness to handle multiple tasks with efficiency and accuracy.

FUNCTIONS:

• Provides excellent customer service on a consistent basis by greeting customers, answering phones and customer inquiries, and facilitating communications between internal departments and external parties. Researches and resolves issues with limited assistance.
• Sends the loan application(s) to applicants based on initial interview. Reviews completed applications and relevant supporting documents for accuracy and completeness. Communicates with applicants on additional needs. Develops and organizes loan applicant information.
• Enters pertinent loan data into loan origination systems, including financial information such as balance sheets and other data required. Acquires credit bureau reports and generates credit scores on routine and complex loans.
• Conducts appropriate searches within various systems as required for borrowing entities. Reviews results to ensure compliance related to entity tax status, OFAC compliance, Uniform Commercial Code (UCC) lien positions, and other areas as defined.
• Drafts and sends communication of initial credit decision to applicants. Communicates additional needs and updates with applicants and members of the loan committee through due diligence process.
• Requests and demonstrates an understanding of the title commitment and supporting documents from title companies as are relevant to each loan file. Communicates and coordinates efforts with internal departments for review and approval of necessary documents.
• Reviews file in loan origination system to identify errors and ensure accuracy prior to loan committee approval and loan processing requests. Requests final loan committee approvals. Submits loan file to Document Preparation Department.
• Coordinates loan closings with title companies, borrowers, and internal departments. Assembles, reviews, and delivers closing packet to title companies or applicants for execution. Reviews executed documentation to ensure accuracy, completeness, and proper execution.
• Onboards new loans from loan origination system into the loan accounting system. Disburses loan proceeds. Ensures all loan closing instructions and loan conditions have been met. Monitors borrower loan conditions and documents the file accordingly. Assists the loan committee by requesting and filing necessary information to satisfy loan covenants and other reporting requirements.
• Ensures adequate lien perfection through deeds of trust and/or UCC filing and maintenance. Establishes and maintains electronic loan files and sends original documents to Collateral Custodian. Works with internal departments to finalize and certify loans.
• Processes loan payments, disbursements, and related tasks necessary to service loan portfolio.
• Maintains knowledge of cooperative structure, patronage program, and CFC product offering. Identifies cross-selling opportunities of other association products and refers to appropriate lending staff to meet those needs.
• Initiates and processes credit servicing actions. Ensures accuracy of servicing action documentation, the execution thereof, and prompt and proper revisions to accounting systems and electronic file documentation.
• Maintains knowledge of required procedures, policies, processes, internal controls, and regulations with an ability to research and apply them with some oversight.
• Maintains foundational knowledge of multiple systems and programs and demonstrates the ability to use CFC programs and systems used in lending and office administration.
• Assists with general office administration and operates a variety of standard office equipment.

PREFERRED SKILLS:

General knowledge of:

• Accounting/financial systems.
• Computer systems and office equipment used for file management, file classification practices, and retrieval of business information.
• Documentation requirements for title insurance, deeds of trust, UCC financing statements, crop insurance, and flood insurance.

Specialized knowledge of:

• Professional oral and written correspondence principles.
• Intermediate skill level in Microsoft Office applications.
• Organization and time management practices.
• Attention to detail.
• Working in a collaborative environment.
• Critical thinking skills.

At the discretion of CFC, position may be offered at alternate titles and other business experience may be considered relevant. AA/EOE/M/F/D/V; Full description available on request.

EDUCATION REQUIREMENT:

• High School Diploma or equivalent required.

JOB REQUIREMENTS:

• One (1) to three (3) years of experience in loan administration, office operations, or customer service with exposure to financial services, mortgage, or title insurance industry preferred; or experience deemed equivalent at the discretion of Capital Farm Credit.
• Experience in administrative support functions.
• Good standing in current and/or previous employment (required).
• Strong work ethic that supports a willingness to handle multiple tasks with efficiency and accuracy.

FUNCTIONS:

• Provides excellent customer service on a consistent basis by greeting customers, answering phones and customer inquiries, and facilitating communications between internal departments and external parties. Researches and resolves issues with limited assistance.
• Sends the loan application(s) to applicants based on initial interview. Reviews completed applications and relevant supporting documents for accuracy and completeness. Communicates with applicants on additional needs. Develops and organizes loan applicant information.
• Enters pertinent loan data into loan origination systems, including financial information such as balance sheets and other data required. Acquires credit bureau reports and generates credit scores on routine and complex loans.
• Conducts appropriate searches within various systems as required for borrowing entities. Reviews results to ensure compliance related to entity tax status, OFAC compliance, Uniform Commercial Code (UCC) lien positions, and other areas as defined.
• Drafts and sends communication of initial credit decision to applicants. Communicates additional needs and updates with applicants and members of the loan committee through due diligence process.
• Requests and demonstrates an understanding of the title commitment and supporting documents from title companies as are relevant to each loan file. Communicates and coordinates efforts with internal departments for review and approval of necessary documents.
• Reviews file in loan origination system to identify errors and ensure accuracy prior to loan committee approval and loan processing requests. Requests final loan committee approvals. Submits loan file to Document Preparation Department.
• Coordinates loan closings with title companies, borrowers, and internal departments. Assembles, reviews, and delivers closing packet to title companies or applicants for execution. Reviews executed documentation to ensure accuracy, completeness, and proper execution.
• Onboards new loans from loan origination system into the loan accounting system. Disburses loan proceeds. Ensures all loan closing instructions and loan conditions have been met. Monitors borrower loan conditions and documents the file accordingly. Assists the loan committee by requesting and filing necessary information to satisfy loan covenants and other reporting requirements.
• Ensures adequate lien perfection through deeds of trust and/or UCC filing and maintenance. Establishes and maintains electronic loan files and sends original documents to Collateral Custodian. Works with internal departments to finalize and certify loans.
• Processes loan payments, disbursements, and related tasks necessary to service loan portfolio.
• Maintains knowledge of cooperative structure, patronage program, and CFC product offering. Identifies cross-selling opportunities of other association products and refers to appropriate lending staff to meet those needs.
• Initiates and processes credit servicing actions. Ensures accuracy of servicing action documentation, the execution thereof, and prompt and proper revisions to accounting systems and electronic file documentation.
• Maintains knowledge of required procedures, policies, processes, internal controls, and regulations with an ability to research and apply them with some oversight.
• Maintains foundational knowledge of multiple systems and programs and demonstrates the ability to use CFC programs and systems used in lending and office administration.
• Assists with general office administration and operates a variety of standard office equipment.

PREFERRED SKILLS:

General knowledge of:

• Accounting/financial systems.
• Computer systems and office equipment used for file management, file classification practices, and retrieval of business information.
• Documentation requirements for title insurance, deeds of trust, UCC financing statements, crop insurance, and flood insurance.

Specialized knowledge of:

• Professional oral and written correspondence principles.
• Intermediate skill level in Microsoft Office applications.
• Organization and time management practices.
• Attention to detail.
• Working in a collaborative environment.
• Critical thinking skills.

At the discretion of CFC, position may be offered at alternate titles and other business experience may be considered relevant. AA/EOE/M/F/D/V; Full description available on request.

Equal Opportunity Statement
Capital Farm Credit is committed to creating a diverse and inclusive workplace. The position title and requirements may be adjusted based on the candidate's experience and qualifications. We welcome applicants of all backgrounds and do not discriminate based on race, color, gender, religion, national origin, disability, veteran status, or any other protected status. A full job description is available upon request.