FinCrime Training Specialist

We’re Capital on Tap 👋
💳 Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by 2030.

Why Join Us?
We empower you to be innovative and solve complex problems. Take ownership, make an impact, and thrive in our scaling and agile environment.

🏡🏢This is a Hybrid role available in either our Cardiff or Manchester office and will involve working 3 days a week in the office. 

What You’ll Be Doing ✨

As a Financial Crime Training Specialist, you will be responsible for the end-to-end learning journey of our 1st Line Financial Crime teams. You will ensure that our team members, who handle everything from business credit cards to savings and a range of other products, are equipped with the knowledge and skills to identify and mitigate risk effectively. You will be a key driver in embedding a robust training and competency framework across our growing fintech.

• Design and deliver comprehensive onboarding programmes for new starters, ensuring they have a solid foundation in 1st Line Financial Crime processes and regulatory requirements.

• Develop specialist training modules focused on Enhanced Due Diligence (EDD) and complex investigations to ensure high-quality, risk-based decision-making across the team.

• Manage the Training and Competency (T&C) framework, identifying individual and team-level skill gaps through regular assessments and performance data.

• Upskill existing team members through targeted workshops, "deep-dive" sessions, and ongoing coaching on emerging financial crime typologies and regulatory updates.

• Collaborate with the 2nd Line of Defence and Subject Matter Experts to translate complex policy changes into engaging, actionable training content.

• Maintain and update training documentation, ensuring all materials reflect current internal procedures and external AML/CTF regulations.

• Monitor and report on training effectiveness, using feedback and quality assurance (QA) results to continuously refine the learning curriculum.

• Foster a culture of continuous learning and compliance, acting as a subject matter expert and approachable point of contact for financial crime-related queries.

We’re Looking For ✨

• Proven experience in a Financial Crime Training or Quality Assurance role, ideally within a fast-paced fintech or regulated financial services environment.
• Deep subject matter expertise within a first line function including expertise in AML, KYC/KYB, and specifically Enhanced Due Diligence (EDD) processes and procedures, and best practices.
• Strong knowledge of UK Money Laundering Regulations, JMLSG guidance, and the regulatory landscape surrounding credit and deposit products.
• Experience in building and maintaining Training and Competency (T&C) frameworks to track and improve team performance.
• Exceptional communication and presentation skills, with the ability to explain complex regulatory concepts in a clear, engaging, and practical way.
• A proactive and adaptable mindset, comfortable working in a scaling environment where products and processes evolve quickly.
• Excellent stakeholder management skills, with the ability to partner effectively with operational leads and compliance professionals.
• Relevant professional qualifications (e.g., ICA or ACAMS) are highly desirable.

Other Info
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📧Email careers@capitalontap.com if you have any questions.

Excited to work here? Apply!
If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)