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Account Manager

Canada - Remote; United States - Remote

Ready to accelerate your career?

Cardata is where driven people make an outsized impact. We’re a small but mighty team transforming how businesses manage vehicle reimbursement — replacing outdated programs with smart, automated solutions.

Our vision is bold: to provide the most comprehensive, intelligent, and automated software and services for creating ideal vehicle programs. And we’re building toward that vision every single day.

Join us and you’ll find challenge, growth, and the chance to deliver real impact — helping hundreds of companies and thousands of drivers across North America focus on the work that matters most to them.

As an Account Manager, you will be responsible for driving revenue growth within Cardata’s customer base. You will own the commercial relationship with newly acquired customers as they transition from the Sales (Hunting) team into long-term account management. You will work closely with Customer Success Managers to identify opportunities for expansion, including cross-sell, up-sell, and increased product adoption, and ensure customers realize full value from Cardata’s solutions.

This role requires strong sales acumen, a deep understanding of customer relationship management, the ability to run structured sales processes, and comfort working cross-functionally across Revenue, Customer Success, Product, and Marketing teams. You will leverage tools like HubSpot, Google Workspace, and other sales technologies to manage pipeline, forecast, and execute on account growth strategies.

What You’ll Be Doing

Account Growth and Revenue Expansion

  • Own a portfolio of existing Cardata customers and act as the primary commercial point of contact.
  • Partner closely with Customer Success Managers to identify and qualify cross-sell and up-sell opportunities.
  • Conduct account discovery sessions to understand customer needs, goals, and expansion potential.
  • Build and manage an expansion pipeline using structured sales methodology.
  • Deliver accurate forecasting and maintain updated opportunity records in HubSpot.

Customer Relationship Management

  • Develop strong relationships with key customer stakeholders.
  • Lead strategic account reviews with Customer Success to position additional solutions.
    Maintain a deep understanding of Cardata’s products, market landscape, and customer use cases.

Cross-Functional Collaboration

  • Work directly with Sales, Customer Success, Product, and Marketing teams to support customer growth.
  • Share customer insights to influence product and go-to-market strategies.
  • Collaborate with the CRO and leadership on growth initiatives.

Sales Process and Tools

  • Use HubSpot for pipeline management, forecasting, reporting, and sales execution.
  • Follow established sales methodologies and contribute to expansion playbooks.
  • Use Google Workspace and internal tools for communication and documentation.

What You’ll Bring

  • Strong sales skills with experience running structured sales cycles (qualification, discovery, proposals, negotiation).
  • 4-7 years of experience managing customer relationships, ideally in SaaS, B2B technology, mobility, or HR/compensation platforms.
  • Ability to collaborate with Customer Success to deliver unified customer experiences.
  • Proficiency with HubSpot CRM and Google Workspace.
  • Ability to understand customer needs and articulate value propositions.
  • A growth-oriented mindset with a passion for helping customers expand their use of Cardata’s products.
  • Initiative, curiosity, self-management, adaptability, accountability.

Why you’ll love working at Cardata:

We’ll be honest — Cardata isn’t for everyone. If you thrive in a fast-paced environment, take extreme ownership, and constantly push yourself (and your work) to be the best, you’ll fit right in.

You’ll be surrounded by driven teammates who genuinely care — about the work, about our customers, and about helping each other succeed. Together, we take on ambitious goals and celebrate the wins along the way.

What we offer in return for you bringing your best:

  • Remote work and flexible working hours
  • Mentorship and development opportunities (to help you achieve your career goals!)
  • Extended medical & dental benefits
  • Healthcare spending account
  • Wellness spending account
  • Employee assistance program (EAP)
  • 15 days of vacation
  • 3 pit-stop days (to take care of your mental health)
  • 3 personal days (to take care of adulting things)

Cardata is an equal opportunity employer. All candidates will be equally considered without regard to race, ancestry, place of origin, colour, ethnic origin, language, citizenship, creed, religion, gender/gender identity, sexual orientation, age, marital status, physical and/or mental handicap or financial ability. We are dedicated to creating an inclusive environment where everyone feels welcome to bring their authentic selves to work.

If you require accommodations during the recruitment process, please let us know.

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