Medical Receptionist
About the Company
ReVaMP Heart & Vascular Institute is a beacon of hope and health in cardiac and vascular services within the Philadelphia and Southern NJ regions. We pride ourselves on our dedication to each patient through personalized, innovative care. Since our inception in January 2021, our mission has been to serve patients in the specialty of cardiovascular medicine and treatment of coronary, structural, peripheral arterial, and venous interventions. We offer a specialized skill set of providing minimally invasive state-of-the-art endovascular treatments. These advanced options enhance patient quality of life and foster renewed health and well-being.
About the Job
ReVaMP Heart & Vascular Institute is hiring a Medical Receptionist for its fast paced, dynamic office environment. In this role, you will work directly with an interdisciplinary team of healthcare professionals to facilitate outstanding care for our patients. You will work out of the Philadelphia, PA office and the Marlton, NJ office and report directly to the Office Manager.
Schedule:
Monday and Wednesdays, 8AM to 5PM
Tuesdays and Thursdays, 8AM to 5PM
What you’ll do:
- Interview patients and document basic medical history
- Update and file medical records and insurance reports
- Arrange hospital admissions and laboratory services
- Check with patients and type up patients' charts
- Assist during medical examinations
- Produce and distribute correspondence memos, letters, faxes and forms
- Handle receivable and payable accounts and keep financial records
- Prepare and clean treatment rooms and medical instruments
- Provide patient-centric service and care to all patients
- Assist in addressing patient concerns and requests through patient triage, collecting pertinent information to escalate to the provider team as necessary
- Prepare charts for Cardiologist and chart sections in Athena EMR at least 24 hours before the visit with the following; but not limited to: Reason for visit, Patient medication reconciliation, current pharmacy information, lab test results, Imaging testing results.
- Execute intake checklist [as defined by practice], perform trained documentation workflows in AthenaHealth EMR
- Perform and document in-clinic testing and imaging
- Manage all aspects of patient prescription needs, including: placing orders, coordinating care with pharmacies, answering patient questions & managing renewal requests
- Greet patients warmly and ensure a smooth check-in process.
- Schedule and confirm patient appointments.
- Answer phones and handle inquiries professionally and efficiently.
- Verify insurance information and process billing documents.
- Collect and record patient payments.
- Manage office supplies and maintain a welcoming reception area.
- Other duties as assigned
What you’ll need:
- A minimum of 3 years of relevant professional experience in a healthcare office is required.
- Strong attention to detail, and the ability to work independently
- Excellent communication (verbal and written), clinical and interpersonal skills.
- Demonstrates strong work ethic and reliability (i.e. attendance and punctuality)
- Ability to create and sustain meaningful patient experiences.
- The ability to quickly resolve issues and think outside the box
- Knowledge of medical terminology. Must be able to efficiently communicate with patients and providers using appropriate language.
- Proficiency in MS Office and patient management software
- Certification as a Medical Assistant in good standing required
- Knowledge and use of EHRs (Athena experience is a plus!)
Work Locations
2418 E York St
Philadelphia, PA 19125
5 Greentree Center, Suite 117
South Entrance
Marlton, NJ 08053
Additional Information
Full-time rate of $20.00 per hour. There will be no benefits associated with this role.
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