Office Manager (Lead Medical Assistant)
About the Company
CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our value-based cardiology care solutions help our physician partners thrive in the shift to value-based care. CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan w/match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees. We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology.
CardioNow's mission is to empower you with accurate, timely insights into your cardiovascular health—keeping you informed, supported, and confident. By combining medical expertise with advanced technology, we deliver proven outcomes through a personalized approach.
About the Job
The Office Manager/Lead Medical Assistant will play an instrumental role in ensuring the efficient operation of the cardiology office by overseeing administrative functions, managing staff, and maintaining a positive patient experience. This position requires strong organizational skills, attention to detail, and excellent communication abilities. You will be responsible for a variety of patient care, technical, and clerical related functions. The Office Manager/Lead Medical Assistant is responsible for the clinic patient flow by assisting members of the patient care team and providing a broad range of health care services. You will report directly to the Vice President of Operations. This position is estimated to start in June or July.
What you’ll do:
- Oversee day-to-day administrative operations and staff of the Lynnwood office
- Ability to help Medical Assistants as needed.
- Manage scheduling of appointments, procedures, and consultations
- Coordinate patient registration, check-in, and check-out processes when necessary
- Maintain electronic health records (EHR) and ensure accuracy and compliance
- Handle insurance verification, billing, and claims processing
- Recruit, train, and supervise administrative staff, including receptionists and medical assistants
- Schedule staff shifts and ensure adequate coverage during office hours
- Conduct performance evaluations and provide feedback to staff members
- Foster a positive work environment and promote teamwork and collaboration
- Provide excellent customer service to patients, families, and visitors
- Address patient inquiries, concerns, and complaints in a timely and professional manner
- Ensure a welcoming and comfortable environment for patients during their visits
- Monitor inventory levels of office supplies, medical supplies, and equipment
- Coordinate orders and deliveries of supplies as needed
- Interview patients and document basic medical history
- Update and file medical records and insurance reports
- Arrange hospital admissions and laboratory services
- Check with patients and type up patients' charts when necessary
- Assist during medical examinations
What you’ll need:
- Associate degree preferred or equivalent experience
- 3-5 years’ experience in office management and in a lead medical assistant role of a healthcare practice
- Knowledge of medical terminology, billing processes, and healthcare regulations.
- Strong leadership and interpersonal skills.
- Proficiency in computer systems and software, including electronic health records (EHR) and Microsoft Office.
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
- Athena EMR experience preferred.
- Medical Assistant certification required.
Work Location
You will work out of Lynnwood, WA office.
Additional Information
Full-time base salary range of $45,000 to $60,000 plus medical, dental, and vision.
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