Practice Manager
About the Company
CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our platform helps our physician partners thrive in today’s fee-for-service environment and prepare for success in value-based care. In February 2024, we partnered with WindRose Health Investors as well as top physician services and payor executives to grow our team and invest in our next phase of growth.
CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan with a match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees. We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology.
About the Job
CardioOne is hiring a detail-oriented Practice Manager for its growing practice at Cardiac Associates of North Jersey. This dynamic and exciting leadership position is in a busy multi-specialty practice, and you will collaborate with the Regional Manager of Operations to manage the day-to-day operation of the clinic. You will have direct oversight over a multi-functional team of front desk staff, medical assistants, and ultra-sound technicians. This role is responsible for providing day to day operational leadership support and guidance across the practice. Occasional project work, cross-team coverage, and other responsibilities will be expected. You will work out of Oakland, NJ and report directly to the Regional Vice President of Operations.
What you’ll do:
- Manage daily operations, including staff scheduling, provider/testing schedule optimization, and ensuring practice communication through meetings.
- Manage call center vendor services (business hours/after hours).
- Liaison between hospital call service and Providers.
- Lead initiatives to improve patient experience and ensure that payment-at-time-of-service metrics are met.
- Supervise front-end billing activities including prior authorizations and eligibility checks.
- Overseeing the day-to-day clinic setting.
- Develop and implement onboarding and training plans and protocols for new hires
- Understanding quality metrics and be able to implement and follow as needed.
- Identify areas of improvement around patient throughput and experience.
- Onsite HR functions including but not limited to employee coaching, mentoring, employee management, annual review, performance improvements and conflict resolution, payroll and time off approval.
- Optimize scheduling efficiencies to grow practice volume
- Collaborative with onsite department Leads to drive initiatives.
- Pragmatic problem-solving skills and effective communicator.
- Task prioritization and ability to delegate as needed.
- Timely actions on deliverables and communications.
- Other duties as assigned.
What you’ll need:
- 3+ years in healthcare in a clinic setting
- 2+ experience in practice management
- 1+ years of revenue cycle management experience and TOS service collections and patient billing resolution skills.
- Associate's degree or higher degree or equivalent work experience needed.
- Excellent leadership, organization, and communication skills.
- Proficiency in Microsoft Office.
- Strong clinical knowledge of medications, procedures, and prior authorizations required.
- Knowledge of Athena EMR strongly preferred.
- Ability to work in a fast-paced and potentially stressful environment.
- Managing large practice of providers and staff.
Work Location:
Cardiac Associates of North Jersey
47 Yawpo Avenue
Oakland, NJ 07436
Additional Information:
Full-time base salary range of $75,000 to $90,000 dependent on years of experience. You will receive medical, dental, and vision benefits along with a matching 401K.
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