Office Manager

About Corrielus Cardiology 

Corrielus Cardiology offers a unique approach to cardiovascular care. The cardiologists and staff are strongly committed to providing patients in Philadelphia, Pennsylvania, with a comfortable, integrative, and educational environment that fosters overall wellness. Patients from all walks of life can find trusted, comprehensive care at Corrielus Cardiology. 

The cardiovascular care center is led by board-certified non-invasive cardiologist, Sanul Corrielus, MD, MBA, FACC. Dr. Corrielus brings experience and passion for serving and educating the community. Corrielus Cardiology delivers a unique team approach to integrative medicine that focuses on nutrition, exercise, and stress relief as a way to support better cardiovascular health. 

At Corrielus Cardiology, the team values the strong correlation between heart health and overall wellness. The practice aims to educate the community on how good lifestyle choices and routines can ultimately help prevent emergency room visits, save money, and build stronger, healthier families. Corrielus Cardiology provides a friendly, inviting, and culturally sensitive environment, and they want each patient to feel comfortable and cared for on a personal level. 

The practice offers comprehensive heart and wellness care, including preventive cardiology, cardiology consultations, echocardiograms, stress testing, second opinions, advanced cardiovascular testing, and non-invasive treatment options for a number of heart-related conditions, such as chest pain and varicose veins. To better serve their patients, they also offer concierge medicine services and an enhanced accessed membership program. The community-focused practice is equipped with state-of-the-art technology and backed by a team of compassionate and skilled providers, which allows them to create the most rewarding and positive experience for patients. 

About the Role

The Office Manager at Corrielus Cardiology serves as a key operational leader responsible for the day-to-day management, staff development, and strategic growth of the practice. This individual acts as the bridge between leadership and front-line staff, ensuring that organizational goals are translated into actionable protocols and measurable outcomes. The Office Manager is accountable for maintaining a culture of excellence, driving productivity, ensuring regulatory compliance, and supporting the expansion of community partnerships. This role requires a proactive leader who can develop people, implement systems, and hold the team accountable to the highest standards of patient care and operational efficiency.

What you'll do:

Staff Development & Accountability

• Recruit, hire, onboard, and train administrative and clinical support staff to meet practice needs
• Develop and mentor team members through ongoing coaching, feedback, and professional development opportunities
• Establish clear performance expectations and hold staff accountable through regular performance evaluations and corrective action when necessary
• Foster a positive, collaborative, and high-performance work culture aligned with the practice's mission and values
• Create and manage staff schedules, ensuring adequate coverage for all operational hours
• Serve as the primary point of contact for staff concerns, conflict resolution, and team communication

Protocol Implementation & Operational Excellence

• Develop, implement, and continuously improve office protocols, policies, and standard operating procedures (SOPs)
• Ensure all staff are trained on and adhere to established protocols for patient intake, scheduling, billing, and clinical workflows
• Oversee daily office operations including patient flow, appointment scheduling, medical records management, and front desk functions
• Manage office equipment, supplies, and vendor relationships to ensure seamless operations
• Troubleshoot operational challenges and implement solutions to enhance efficiency and patient experience
• Maintain and optimize Electronic Health Record (EHR) and practice management systems

Strategic Growth & Leadership Collaboration

• Partner with the leadership team to develop and execute strategic plans for practice growth and expansion
• Translate organizational goals into actionable programs, initiatives, and operational plans
• Participate in leadership meetings, providing insights on operational performance, staffing needs, and growth opportunities
• Support the development and launch of new service lines, community programs, and partnership initiatives
• Contribute to budget development and manage operational expenses within approved budget parameters
• Identify opportunities for process improvement, cost savings, and revenue enhancement

Performance Measurement & Productivity Management

• Establish key performance indicators (KPIs) and metrics to measure team and individual performance
• Track, analyze, and report on productivity metrics including patient volume, appointment utilization, no-show rates, and revenue cycle performance
• Ensure the practice meets or exceeds established productivity goals and benchmarks
• Conduct regular team meetings to review performance data, celebrate successes, and address areas for improvement
• Prepare and present operational reports to leadership on a weekly, monthly, and quarterly basis
• Implement data-driven strategies to improve efficiency, reduce waste, and enhance patient satisfaction

Community Partnership Compliance

• Maintain compliance with all community partner agreements, memoranda of understanding (MOUs), and contractual obligations
• Serve as the operational liaison for community partnership sites, ensuring service delivery meets agreed-upon standards
• Coordinate with community partners on scheduling, reporting, and quality assurance requirements
• Track and report on community partnership metrics and outcomes as required by partner organizations
• Support the business development team in onboarding new community partners and maintaining existing relationships

Regulatory & Government Compliance

• Ensure practice compliance with all federal, state, and local healthcare regulations, including HIPAA, OSHA, CMS, and state medical board requirements
• Stay current on changes to healthcare regulations and implement necessary policy and procedural updates
• Maintain compliance with Medicare, Medicaid, and commercial payor requirements
• Oversee credentialing and re-credentialing processes for providers with insurance networks and hospital systems
• Coordinate compliance audits, inspections, and corrective action plans as needed
• Maintain up-to-date licenses, certifications, and registrations required for practice operations
• Ensure proper documentation, record retention, and reporting as required by regulatory agencies
• Train staff on compliance requirements and conduct regular compliance education

What you'll need:

Required Education & Experience

• Bachelor's degree in Healthcare Administration, Business Administration, or related field (or equivalent combination of education and experience)
• Minimum of 3-5 years of healthcare office management experience, preferably in a specialty practice setting
• Demonstrated experience supervising and developing staff
• Working knowledge of healthcare compliance, HIPAA, and medical billing/coding
• Proficiency with Electronic Health Record (EHR) and practice management systems

Preferred Qualifications

• Experience in cardiology or specialty medical practice
• Certified Medical Practice Executive (CMPE) or similar certification
• Experience with Medicare/Medicaid compliance and reporting
• Experience managing community health partnerships or multi-site operations
• Bilingual (English/Spanish) a plus

Benefits:

• Competitive salary commensurate with experience ($53,000-$66,000)
• Health, dental, and vision insurance
• Paid time off and holidays
• Professional development opportunities
• Opportunity to grow with an expanding, community-focused cardiology practice

Work Location:

The Pavillion, 261 Old York Rd Suite 309, Jenkintown, PA 19046