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Clinical Relationship Specialist

Warszawa, Masovian Voivodeship, Poland

About Care Access

Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly into communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.

With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.

To learn more about Care Access, visit www.CareAccess.com.

How This Role Makes a Difference

Care Access is seeking a highly motivated and results-driven individual to join our team as a Clinical Relationship Specialist. In this role, you will be responsible for building and maintaining a network of physicians in key therapeutic areas. Your primary focus will be to recruit physicians who can support our clinical research studies as Investigators as well as Doctor Referral to refer patients to participate in studies. Additionally, you will identify opportunities to expand our local physician database, increase the number of practices working with us, and ensure high-quality customer service.

How You'll Make An Impact

  • In this role, you will play an important role in ensuring high medical standards at Przychodnia Care Access Warszawa 
  • You will participate in building strong relationships with the network of investigators (Principal Investigators and Sub Investigators) 
  • You will work closely with colleagues from other functions, including Clinical Operations, Site Staff, and the Physician and Site Alliance team to recruit patients to various clinical studies 
  • You will identify opportunities that result in the expansion of the local physician’s database which will increase the number of practices working with us to achieve our study targets 
  • You will identify opportunities to expand our access to patients and achieve Care Access study targets, by agreeing to promote Care Access studies and prepare events for recruiting studies 
  • You will build a network of Ambassadors/Key Opinion Leaders in our key therapeutic areas who would help identify potential patients for recruiting studies 
  • Identify and attend conferences, exhibitions and other marketing opportunities to promote Care Access and develop opportunities to expand our access to patients  
  • Present and discuss the services and benefits that Care Access can provide across your region with confidence, knowledge and authority 
  • Maintain and update local GP Practice database and present information to demonstrate ongoing cleansing and accurate data 
  • Handle patient information in accordance with Good Clinical Practice 
  • Comply with all regulatory and in-house standard and corporate operational requirements 
  • Keep up to date with local and national healthcare news, issues and guidance 
  • You will cooperate with study vendors of various services necessary for the proper functioning of the site (e.g.endoscopy, ultrasound, X-ray, MRI, ..., etc.) 
  • You will participate in required trainings both internal and external 
  • Other administrative tasks as necessary 
  •  

The Expertise Required

  • Ability to communicate and work effectively with a diverse team of professionals  
  • Strong organizational skills: Able to prioritize, delegate, direct, support, assign and evaluate others work and follow through on assignments  
  • Communication Skills: Strong verbal and written communication skills as evidenced by positive interactions with physicians, coworkers, management, patients, and vendors  
  • Team Collaboration Skills: Work effectively and collaboratively with other team members to accomplish mutual goals. Bring positive and supportive attitude to achieving these goals  
  • Strong computer skills with demonstrated abilities using clinical trials database, MS word and excel  
  • Ability to balance tasks with competing priorities  
  • Critical thinker and problem solver  
  • Curiosity and passion to learn, innovate, able to take thoughtful risks and get things done  
  • Friendly, outgoing personality with the ability to maintain a positive attitude under pressure  
  • High level of self-motivation, energy and possess a high degree of urgency.   
  • Ability to work independently in a fast-paced environment with minimal supervision  
  • Ability to adapt to changes in responsibilities and workloads.   
  • Must have a sales mentality  
Certifications/Licenses, Education, and Experience:
  • Bachelor’s Degree requiredor equivalent experience 
  • 2+ years proven experience in a sales-related environment, ideally from within the healthcare sector 
  • Strong organizational and planning skills to maintain a busy and diverse work schedule 
  • Fluent Polish and good command of English 
  • Proactive approach with the ability to work autonomously 
  • Excellent problem-solving skills 
  • The ability to multi-task and work well within a high-paced pressurized environment 
  • The ability to use your initiative to deliver a great customer experience 
  • Excellent communication skills paired with the ability to develop and nurture relationships 
  • Intermediate/Advanced IT skills including experience of using Word, Excel, Outlook and PowerPoint 

How We Work Together

  • Location: Work is in the field - Warsaw and surroundings.
  • Travel: This role requires travel 80% of the time.
  • Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.

Benefits & Perks

  • PTO/vacation days, sick days, holidays.  
  • LuxMed 
  • PPK Plan 
  • Life Insurance 
  • Health & Wellness Allowance 
  • Car Allowance 
  • Quarterly bonus system based on achieving individual goals 
  • Culture of growth and equality

Diversity & Inclusion

We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Care Access is unable to sponsor work visas at this time.

If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com

 

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