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Transplant Account Specialist

Remote US-GA

CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients.

Transplant Application Specialists constitute the field sales and technical support team for CareDx lab products. Calling on a regional territory, you will generate and maintain sales of CareDx’s transplant diagnostic product portfolio through efficient product promotion, demonstrations, and timely technical support.

You’ll interface with key opinion leaders, HLA lab directors, supervisors and technologists. As a member of the CareDx team, you will also work with R&D to support new product developments and improvements to existing products.

This role is within the commercial organization and a broad CareDx team will be supporting your success, including Research & Development, Marketing, Medical Affairs, Regulatory and Finance.   

Successful Transplant Application Specialists are self-starters who bring technical expertise combined with strong communication skills and business savvy. You are motivated to exceed objectives, and you are a lifetime learner. You also enjoy working in a field where you can help improve the lives of patients, while being at the forefront of the personalized medicine revolution. 

 Responsibilities:

  • Develop and maintain expert-level knowledge of current and launch-phase products
  • Provide on-site as well as remote demonstrations, training and technical support for CareDx reagents/kits, software and hardware
  • Establish credibility with leading HLA lab directors and other members of the laboratory team
  • Develop, communicate and implement strategies for account growth
  • Accurately forecast expected business growth 
  • Travel to national/regional meetings and workshops as required
  • Prepare and present impactful company presentations in a professional manner
  • Work with customers and internal functional teams to pro-actively and creatively resolve technical issues with the utmost sense of urgency
  • Keep up to date on market dynamics and competition, identify barriers to clinical and commercial uptake and propose solutions

Qualifications:

  • Passion for improving patient outcomes in transplantation
  • Results oriented – has track record for delivering results, takes ownership and is accountable
  • A desire to work in a high growth and results-oriented team environment
  • Minimum 5 years’ experience in an HLA laboratory (CHT/CHS strongly preferred)
  • Hands-on experience performing and analyzing HLA NGS assays, as well as other HLA/Transplant Diagnostics such as real time PCR assays
  • 4-year college degree in the life sciences
  • Must be self-motivated and able to perform tasks and achieve goals with minimum supervision and direction
  • Must be willing to travel 50% or greater, including frequent day trips and overnight travel
  • Excellent communication and detailed follow-up skills
  • The successful candidate will display the following qualities: competent, friendly, self-confident, able to form strong customer relationships, highly ethical

#LI-Remote

This is the anticipated base salary range in the United States. The final salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and length of experience within the job, the type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and restricted stock units. CareDx is a multi-state employer, and this salary range may not reflect positions that work in other states.

Remote: US only roles

$143,000 - $162,500 USD

Additional Details: 

Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients. 

Our competitive Total Rewards package for US Employees includes: 

  • Competitive base salary and incentive compensation
  • Health and welfare benefits, including a gym reimbursement program
  • 401(k) savings plan match
  • Employee Stock Purchase Plan
  • Pre-tax commuter benefits
  • And more!
  • Please refer to our page to view detailed benefits at https://caredx.com/company/careers/

In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow.

With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it’s an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together.

CareDx, Inc. is an Equal Opportunity Employer and participates in the E-Verify program.

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