Associate Director - Revenue Planning and Governance

Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.

We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.

We are seeking a strategic, analytical, and execution-focused Revenue Planning and Governance Lead to own revenue forecasting, performance tracking, pricing governance, and margin optimization across our grocery e-commerce business. This role sits at the intersection of Commercial, Finance, Category, Operations, and Growth—driving accountability, ensuring revenue targets are met, and enabling sustainable, profitable growth. You'll bring structure to revenue governance, surface key insights, and support strategic decision-making at the highest levels of the organization.

Key Responsibilities
 
1. Revenue Planning & Forecasting
·       Lead short- and long-term revenue planning across all categories and revenue streams.
·       Build dynamic financial models to project revenue and margins, incorporating price, promotions, assortment, seasonality, and macro trends.
·       Align with Commercial and Finance teams to set monthly/quarterly revenue and gross profit targets.
·       Drive business reviews with actionable insights and scenario planning around revenue and margin risks/opportunities.

2. Pricing, Promotion & Trade Term Governance
·       Design and enforce governance frameworks for pricing, promotions, and commercial terms.
·       Ensure all revenue-impacting decisions align with approved budgets and profitability thresholds.
·       Monitor compliance by category and commercial teams, and lead audit readiness for revenue decisions.
·       Act as the gatekeeper for exceptions to pricing/promotions policies.

3. Performance Monitoring & Insights
·       Build and manage dashboards to track daily/weekly revenue performance, AOV, conversion, margins, and forecast adherence.
·       Analyze variances from targets and drive timely corrective actions with stakeholders.
·       Evaluate the ROI of growth and pricing initiatives from a revenue and margin lens.

4. Cross-Functional Leadership
·       Partner with Category Managers on pricing strategy and margin improvement plans.
·       Collaborate with Finance on P&L planning, scenario modeling, and GP forecasting.
·       Support Growth and Marketing in optimizing promotional mechanics and improving spend efficiency.
·       Act as a key interface between Finance and Commercial for revenue-related matters.

5. Strategic Initiatives
·       Lead high-impact projects including dynamic pricing, algorithmic revenue optimization, and monetization of new verticals.
·       Contribute to board-level revenue reporting and strategic planning cycles.

Qualifications
·       Bachelor's degree in Business, Finance, Economics, or a related field; MBA or CA preferred.
·       8–10 years of experience in revenue planning, FP&A, commercial strategy, or category management—ideally in e-commerce, retail, or FMCG.
·       Strong financial modeling and advanced Excel skills; familiarity with ERP and BI tools (e.g., Tableau, Power BI, Looker).
·       Deep understanding of e-commerce levers: pricing, promotions, assortment, and seasonality.
·       Proven ability to influence cross-functional stakeholders and drive governance with a structured mindset.
·       Excellent analytical, problem-solving, and communication skills.