Employer Outreach & Career Services Specialist (Remote)

Career EDGE is a fully integrated career readiness and case management software system supporting workforce and education entities. Our goal is to achieve sustained employment for career seekers, employers, and the communities we serve.

Title: Employer Outreach & Career Services Specialist

Employment: Part Time

Reports to: Program Manager

Rate: $27 - $30/hour

A massive part of this role isn’t just getting alumni job-ready - it’s actively bringing the jobs to them. As our Employer Outreach & Placement Specialist, you will serve as the crucial link between eager, qualified college graduates and companies looking for talent. You will spend your days hunting for open roles, building relationships with hiring managers, and advocating for our alumni pool. This isn’t a passive advisory role; it’s an active matchmaking position where you will source leads, pitch candidates, and open doors that accelerate our graduates' careers. 

You will actively engage with our recent graduates and alumni via multi-channel outreach, schedule 1:1 coaching sessions, and bridge the gap between talent and opportunity by building relationships with potential employers.

The ideal candidate brings a proven track record in Placement and Outreach Services and a relentless drive to see alumni succeed.

Key Responsibilities

Alumni Engagement & Multi-Channel Outreach

• Execute proactive outreach campaigns to recent graduates and alumni using email, phone, and text message to drive engagement with Career Services.
• Maintain an active pipeline of unplaced alumni, consistently re-engaging them to understand their career goals and employment status.
• Track and document all outreach efforts, touchpoints, and engagement metrics.

Employer Outreach & Placement Services

• Actively source and connect with potential employers to identify open roles, internships, and hiring needs that align with our alumni pool.
• Act as a "matchmaker" by pitching qualified alumni directly to hiring managers and facilitating interviews.
• Stay informed of industry hiring trends to provide relevant, actionable market insights to job seekers.

Qualifications & Requirements

Minimum Requirements:

• Experience: Minimum of 2–3 years of direct experience within a Career Services department, workforce development, university, or technical staffing environment. 
• Tech Stack Proficiency: Hands-on experience using Handshake, HubSpot (or a similar CRM), and the Google Suite (Docs, Sheets, Drive, Meet).
• Communication Skills: Exceptional written, verbal, and interpersonal communication skills - specifically the ability to text and cold-call alumni and employers with high energy and professionalism.

Preferred (But Not Required):

• Certified Professional Career Coach (CPCC), Certified Professional Resume Writer (CPRW), or equivalent industry certification.
• Experience building and scaling employer partner networks.

What Success Looks Like in This Role

High Engagement: Consistently converting cold alumni outreach into active, 1:1 coaching relationships.

Strong Placement Rates: Successfully moving alumni from "searching" to "hired" through targeted employer connections.

Data Accuracy: Keeping HubSpot updated in real-time, ensuring zero lag in tracking alumni progress and communication histories.

About Career TEAM:
Founded in 1996, CareerTEAM, LLC is a private workforce development organization.

Career TEAM’s outstanding record of accelerating the human condition has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

As a socially conscious organization, Career TEAM has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation’s opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See www.careerteam.com for more information.

Career Team is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

California Consumer Privacy Act ("CCPA").  Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:

Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.

The Company collects Personal Information to use or disclose as appropriate to:

(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.