Operations Manager

Career TEAM is a leading high-tech workforce development company who combines their love for careering with technology and utilizes the best content, trainers, case managers, job developers, designers, programmers, and partners. Career TEAM is solving today’s unemployment challenges through innovative solutions.

Career Team is hiring for an Operations Manager role! We are seeking a visionary, goal-driven, highly professional, organized, and detail-oriented leader to serve the Prince George’s County area. The Operations Manager will assist the Project Director in driving performance and program development for all of the teams. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location.

The Operations Manager is an integral part of our team and will assist us with our mission of accelerating the human condition! 

Career Team also offers a competitive package including:

• 401k with a generous employer match;
• medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;
• disability insurance;
• and supplemental insurance

Your Impact on Career TEAM’s Success:

• Attend partner/funding customer meetings
• Complete reports requested by the company or funder
• Manage Team Leads on daily operations and performance
• Assist the Executive Director with daily needs
• Conduct meetings with staff/leadership
• Manage assigned resources as appropriate to the implementation of project-related activities
• Ensure deliverables meet required quality standards
• Ensure program teams are in compliance with quality assurance and completing requests promptly
• Provide leadership and direction to maximize contract performance outcomes from all teams
• Work in partnership with the finance department for budgeting, forecasting and to ensure financial sustainability and success
• Work in partnership with the Project Director with planning and overall day-to-day operations/program development/Contract Management/Human Resources/Staff
• Ensure expense submissions from various Career Advisors comply with Federal, local, State, and corporate policies
• Manage funds to ensure records are maintained to keep the grant within budget with no disallowed costs
• Ensure participant expenditures are entered and processed in a timely and economical manner by established policies
• Coordinate accounting activities for assigned projects which includes establishment and monitoring of procedures and policies by contract
• Manage and monitor project participant financials and update reimbursement status for the project  
• Ability to complete written forms and reports accurately and promptly
• Support team(s) with audit deliverables and program audit requests
• Provide Administrative Support to teams and programs
• Supports growth and program development
• Approach each day and task with a “Zag” mindset
• Other duties and projects as needed

The Ideal Qualifications for this Position Include:

• Bachelor’s degree or higher or an equivalent combination of education and experience
• 3-5 years of proven management skills
• Successful record of people and project management, including the ability to motivate others to adopt systems and procedures
• 2+ years of accounting experience and knowledge of TANF, SNAP contracts/programs preferred
• Strong computer skills in MS Excel and Google Sheets - experience a plus
• Strong organizational and time management skills with exceptional attention to detail
• Commitment and passion for the company mission
• Demonstrated leadership ability in a flexible, team-oriented, and high-growth environment.
• A professional and resourceful style with the ability to work independently and as a team player, to take initiative and manage multiple tasks and projects at a time
• A valid driver’s license

Salary: $60,000 - 70,000/year Salary is commensurate with experience and education

Travel: Position may require local travel up to 15-20%  of the time

Employment Type: Full-Time, Non-Exempt, Hourly 

About Career TEAM:
Founded in 1996, CareerTEAM, LLC is a private workforce development organization.

Career TEAM’s outstanding record of accelerating the human condition has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

As a socially conscious organization, Career TEAM has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation’s opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See www.careerteam.com for more information.

Career Team is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

California Consumer Privacy Act ("CCPA").  Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:

Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.

The Company collects Personal Information to use or disclose as appropriate to:

(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.