Executive Director

Career TEAM is a leading workforce development organization on a mission to transform lives.  We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country.  At Career TEAM, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Career TEAM is seeking a dynamic and visionary Executive Director to lead our Orange County, CA project. This key leadership role drives strategic direction, fosters innovation, and delivers measurable impact in alignment with Career TEAM’s mission and values. The Executive Director will oversee all aspects of the project’s operations, ensuring successful execution of its strategic plan and compliance with contract objectives.

As a seasoned professional with hands-on experience in Workforce Development, the Executive Director will bring a solid understanding of industry protocols, core programs, and business strategies. As a senior leader and member of the Corporate Management Team, this individual will champion excellence, accountability, and integrity across all workforce functions, serving as both a strategic partner and operational leader for the project. This position is expected to be 100% onsite. The selected candidate will be required to work on-site at the listed location.

The Executive Director is an integral part of our team and will assist us with our mission of accelerating the human condition! This is an on-site role, the selected candidate will be required to work at Career Team’s Jefferson Parish location.

Career Team also offers a competitive package including:

• 401k with a generous employer match;
• medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;
• disability insurance;
• supplemental insurance;
• paid holidays and paid time off, offered on an accrual basis

Your Impact On Career TEAM’s Success:

• Ensure full compliance with all contract requirements, including adherence to policies, procedures, and program monitoring standards
• Proactively manage budgets and expenditure rates to avoid disallowed costs, while driving performance metrics and operational outcomes
• Support and coach front-line staff, developing service delivery plans that align with project goals and promote excellence in execution
• Coordinate developing and continuously refining policies and procedures to enhance program quality and customer satisfaction
• Act as the primary point of contact and liaison with the funding source, maintaining strong relationships and ensuring transparent communication
• Lead and inspire a high-performing team, fostering a culture of accountability, collaboration, and continuous professional development
• Conduct regular coaching sessions and formal performance evaluations to guide employee growth and performance improvement
• Embrace and model a "ZAG" mindset—approaching challenges with creativity, agility, and boldness
• Perform other duties and lead special projects as assigned

To Qualify For This Role, The Ideal Qualifications Include:

• Bachelor’s degree required; an equivalent combination of education and relevant experience will be considered (Master's degree or MBA strongly preferred)
• In-depth knowledge and experience with Workforce Innovation and Opportunity Act (WIOA) and Temporary Assistance for Needy Families (TANF) programs and contracts
• Familiarity with the Orange County region, including key workforce development stakeholders, community-based organizations, and local labor market trends
• Demonstrated ability to manage multiple priorities with agility, maintain proactive oversight, and anticipate operational needs in a dynamic environment
• Minimum of 5 years of operational leadership and management experience,  and preferably at least 3 years in the workforce development or human services sector
• Experience in budget, revenue and profit management, including invoice reconciliation, and participant spending
• Proven ability to lead, hire, and retain diverse teams with emotional intelligence, adaptability, and respect for varying work styles
• Demonstrated success in fast-paced environments, with a proactive, resourceful, and flexible approach to problem-solving
• Strong experience in planning, organizing, and standardizing operational processes and procedures
• Exceptional case management knowledge, to lead teams to provide high-quality customer service and the ability to resolve both internal and external customer complaints
• Exceptional attention to detail, with well-developed organizational, analytical, research, and critical thinking skills
• Ability to meet tight deadlines and manage competing priorities while producing high-quality, accurate work under pressure
• Proven capacity to maintain confidentiality, exercise sound judgment, and handle sensitive personnel matters with tact and professionalism
• Outstanding time management skills and ability to work both independently and collaboratively
• Excellent verbal and written communication skills
• Valid Driver’s License required

Travel: Position may require local travel up to 30% of the time

Salary: $92,000.00 - $98,000.00 per year

Employment Type: Full-time, exempt

About Career TEAM:
Founded in 1996, CareerTEAM, LLC is a private workforce development organization.

Career TEAM’s outstanding record of accelerating the human condition has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

As a socially conscious organization, Career TEAM has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation’s opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See www.careerteam.com for more information.

Career Team is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

California Consumer Privacy Act ("CCPA").  Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:

Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.

The Company collects Personal Information to use or disclose as appropriate to:

(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.