Instructor- Workforce Development Program

Career TEAM is a leading workforce development organization on a mission to transform lives.  We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country.  At Career TEAM, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Career TEAM is seeking an Instructor to serve the Greater Memphis Area. As an Instructor, you will be responsible for conducting comprehensive assessments of job seekers, providing tailored training through work readiness workshops, offering guidance on resume writing and interview techniques, and connecting them with job opportunities aligned with their career goals. The Instructor role is performed under the supervision of the WIOA Program Lead. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location.

The Instructor is an integral part of our team and will assist us with our mission of accelerating the human condition! 

Career Team also offers a competitive package including:

• 401k with a generous employer match;
• medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;
• disability insurance;
• and supplemental insurance

Your Impact on Career TEAM’s Success:

• Conduct thorough interviews and assessments with job seekers to understand their career aspirations, technical skills, soft skills, and areas for improvement
• Utilize Career EDGE to provide training sessions to enhance job seekers' soft skills, including communication, time management, teamwork, and problem-solving abilities
• Offer guidance and instruction on resume writing, cover letters, job search strategies, and interview preparation techniques
• Facilitate mock interviews, provide feedback, and offer coaching to job seekers to help them succeed in real job interviews
• Identify job opportunities that match job seekers' skills, aspirations, and training outcomes, fostering successful job placements
• Build and maintain strong relationships with employers, advocating for job seekers and showcasing their strengths during placement discussions
• Collaborate closely with the team to deliver comprehensive support services, ensuring job seekers are well-prepared and confident in their job search journey
• Maintain accurate records of training sessions, client progress, job placements, and employer engagements
• Stay informed about industry trends, job market dynamics, and employer expectations to provide relevant and effective support to job seekers
• Organize and facilitate workshops, job fairs, and networking events to connect job seekers with potential employers and enhance their job search skills
• Prepare and deliver reports on training outcomes, job placements, and success stories to demonstrate program effectiveness and impact
• Approach each day and task with a “ZAG” mindset
• Other duties and projects as needed for the success of the program

The Ideal Qualifications for this Position Include:

• Associate’s degree or higher, or an equivalent combination of education and experience
• A Bachelor's degree is preferred
• 3+ years of experience in job development or training activities, preferably within Tennessee
• Proficiency in Microsoft Office suite and Google Suite, including Word, Excel, PowerPoint, Google Mail, Calendar, Docs, Sheets, and Drive
• Strong communication and interpersonal skills, with the ability to work effectively in a dynamic team environment
• Experience working with culturally diverse populations and at-risk individuals
• Exceptional time management abilities, attention to detail, and ability to meet deadlines under pressure
• Willingness to uphold company core values and foster a culture of innovation and collaboration 
• Experience and or knowledge of WIOA workforce development programs
• Training in Trauma Informed Care, evidence-based practice, and/or empathy-driven service delivery 
• Bilingual or multilingual preferred
• Must have a valid driver's license 

Pay: $55,000

Travel: The position may require local travel up to 30% of the time

Employment Type: Full-time, non-exempt

About Career TEAM:
Founded in 1996, CareerTEAM, LLC is a private workforce development organization.

Career TEAM’s outstanding record of accelerating the human condition has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

As a socially conscious organization, Career TEAM has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation’s opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See www.careerteam.com for more information.

Career Team is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

California Consumer Privacy Act ("CCPA").  Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:

Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.

The Company collects Personal Information to use or disclose as appropriate to:

(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.