Team Lead

Career Team is a leading workforce development organization on a mission to transform lives.  We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country.  At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

TITLE: Team Lead

REPORTS TO: Executive Director

LOCATION: Merced, CA

EMPLOYMENT TYPE: Full-Time, Exempt Employee

Career TEAM is looking to hire a dynamic Team Lead to support and lead a team of Career Advisors serving WIOA Adult and Dislocated Workers and Unemployed Job Seeker customers and connect them to high-quality jobs across Merced County, CA. Work will be performed under the WIOA (Workforce Innovation Opportunity Act) Program underneath the WorkSource umbrella in Atwater, Los Banos in Merced County. The Team Lead will be responsible for providing oversight and coaching to the Career Advisors, approving enrollment applications and funding requests for training and support services, assessing caseload shape and report out monthly, training in case management activities related to the WIOA program design, and assisting with day-to-day operations of the Career Advisors.

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location.

The Team Lead is an integral part of our team and will assist us with our mission of accelerating the human condition! If you have the heart to serve this community and the drive to do so, we want to meet you. Experience is not mandatory; however, character is. 

Career Team also offers a competitive package including:

• 401k with a generous employer match;
• Medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;
• Disability insurance;
• Supplemental insurance
  

Your Impact on Career TEAM’s Success:

• Oversee a team of Career Advisors staff who work in an integrated service delivery model.
• Assess, manage, and maintain a caseload of new customers as well as carryover participants, track customers’ progress in training and job search activities on a monthly basis. Case notes all interactions with customers.
• Develop and implement casework service plans for complex cases and assist Career Advisors to remove customer barriers.
• Develops and implements strategies to incorporate a focus on performance objectives in the daily operations of organizational staff.
• Helps drive customer success and positive outcomes for contractual measures.
• Provides training and career coaching on assessments to help establish career goals aligned with the skill needs of area business and industry.
• Prepares and presents reports of activities and accomplishments.
• Build strong partnerships with community organizations to provide outreach and engagement for local WIOA programs.
• Support Career Advisors who work in the community to ensure connectivity and strong partnerships.
• Ensure compliance and data tracking metrics for outreach and funding source initiatives.
• Provide staff development, coaching and training to the team.
• Generate and perform staff evaluations.
• Provide leadership and direction to maximize performance forecasting and to ensure financial sustainability and success.
• Work in partnership with quality assurance and leadership team to build processes and team cultural understanding.
• Support Executive Director in day-to-day operations, program development, and staff development.
• Approach each day and task with a “ZAG” mindset.
• Other duties and projects as needed.

The Ideal Qualifications for this Position Include:

• Associate’s degree or higher or an equivalent combination of education and experience required;
• Experience and knowledge of WIOA and workforce development contracts/programs
• Ability to give presentations and workshops (public speaking)
• Demonstrated ability to be highly detail oriented in order to successfully meet program requirements.
• One year of experience working with unemployed and underemployed individuals
• Exceptional time management skills to meet deadlines and work under pressure.
• Excellent verbal and written communication skills
• A Valid Driver’s License

Salary: $62,000–$65,000 annually

Travel: Position may require local travel up to 40% of the time.

Employment Type: Full-Time, Non-Exempt

About Career Team:
Founded in 1996, Career Team, LLC is a private workforce development organization.

Career Team’s outstanding record of accelerating the human condition has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation’s opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See www.careerteam.com for more information.

Career Team is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

California Consumer Privacy Act ("CCPA").  Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:

Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.

The Company collects Personal Information to use or disclose as appropriate to:

(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.