Business Development Representative

About Us: Carefeed is the all-in-one technology platform that helps senior living and long-term care providers simplify daily operations across every community. It automates and organizes the work teams handle each day so they are not relying on paper, spreadsheets, calls, emails, or disconnected tools. 

Communities use Carefeed for communication, e-signatures, payments, surveys, training, and reporting in a single connected system. It integrates with EHR and HR systems and uses AI to reduce manual work, giving teams hours back each week to spend more time with residents, while also giving families the information they need. 

Trusted by thousands of communities across the US and Canada, Carefeed is simple to learn, powerful to use, and built for the pace and pressure of multi-community care. 

About the Opportunity: We’re looking for a driven and curious Business Development Representative (BDR) to join our fast-growing sales team. In this role, you’ll be the first point of contact with prospective customers — generating leads, qualifying prospects, and setting up product demos with decision-makers in the post-acute healthcare sector. 

This is an exciting opportunity to work in a collaborative, high-growth startup environment where your efforts directly contribute to business expansion and market visibility. 

Duties/Responsibilities:  

• Prospecting & Outreach: Identify and engage potential clients through outbound calls, email campaigns, LinkedIn, and other channels. 
• Lead Qualification: Research and qualify prospects to ensure strong alignment with our solutions and target market. 
• Demo Scheduling: Secure meetings and product demos for Healthcare Software Specialists by communicating our value proposition clearly and persuasively. 
• Pipeline Management: Maintain an organized and up-to-date pipeline in the CRM (e.g., HubSpot) and track progress against weekly activity goals. 
• Collaboration: Partner closely with Sales and Marketing teams to refine messaging, share market insights, and improve lead conversion. 
• Market Awareness: Stay informed about healthcare industry trends, customer pain points, and competitor offerings to enhance outreach strategies. 

Qualifications: 

• Bachelor’s degree in Business, Marketing, Communications, or related field  
• 1+ year of experience in a sales, business development, or customer-facing role (healthcare or SaaS experience a plus). 
• Excellent communication skills — written, verbal, and interpersonal — with the ability to build rapport quickly. 
• Highly organized, self-motivated, and comfortable managing multiple priorities in a fast-paced environment. 
• Proficiency in CRM software (HubSpot preferred). 
• Energetic, goal-oriented, and eager to contribute to a growing sales organization. 

Work Location: Onsite in Cincinnati, OH 

FLSA Status: Full-time, Exempt 

Travel Requirement: Occasional travel may be required to meet business needs 

Carefeed provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.