Job Application for Medical Coder – Virtual Clinic (AWV & HEDIS Gap Closure)

Job Title: Medical Coder – Virtual Clinic (AWV & HEDIS Gap Closure) - Remote

Location: Remote - United States

Employment Type: FT W2

Compensation: $30 per hour

CareTalk Health

CareTalk Health is a virtual medical practice that specializes in Clinical Process Outsourcing (CPO). We partner with healthcare organizations to build and manage patient and member populations.

About the Role

The Medical Coder is responsible for accurate and compliant coding of telehealth encounters, with a primary focus on Medicare Annual Wellness Visits (AWVs) and HEDIS gap-closure services. This role ensures proper assignment of ICD-10, CPT, and HCPCS codes, supports quality-measure capture, and maintains compliance with CMS, HEDIS, and payer-specific requirements.

Schedule: Monday-Friday 9-5:30pm EST

What You’ll Do

What We’re Looking For

Key Responsibilities

1) Develop and implement a compliant coding program in collaboration with CTH leadership to support accurate billing practices, audit readiness, and regulatory compliance.

2) Encounter Coding and Review

Assign appropriate ICD-10-CM diagnosis codes based on provider documentation.
Code CPT/HCPCS services for:
- Initial AWV (G0438)
- Subsequent AWV (G0439)
Ensure telehealth modifiers and place-of-service codes are correct.

3) HEDIS Gap-Closure Coding

Validate coding for HEDIS measures including CBP, EED, SPC, SUPD, OMW, BCS, GSD, KED, and COL.
Confirm diagnosis and procedure codes support measure closure.
Flag incomplete or non-compliant documentation.

4) Documentation Audit

Review charts for missing ICD-10 codes, incomplete AWV elements, and unsupported diagnoses.
Provide feedback to providers and nursing staff on documentation deficiencies.

5) Compliance and Quality Assurance

Ensure adherence to CMS, HEDIS, and telehealth coding guidelines.
Participate in internal coding audits and quality reviews.

6) Provider and Staff Support

Serve as a coding resource for providers, nurses, and quality teams.
Assist with coding education and documentation improvement.

Key Performance Indicators (KPIs)

Coding accuracy rate ≥95%
Charts coded within 24–48 hours
Denial rate related to coding errors
HEDIS gap closure supported by accurate coding

Required

CRC Certification
Minimum 2 years outpatient or telehealth coding experience
Experience with Medicare AWV and HEDIS measures
Familiarity with telehealth billing rules

Preferred

Medicare Advantage or risk-adjustment experience
Experience in a virtual or high-volume clinic
Knowledge of CCM, RTM, or APCM programs

Core Competencies

Strong CMS and HEDIS coding knowledge
Attention to detail and compliance
Independent remote work capability
Strong communication with clinical teams

Technical Requirements:

· Computer: Windows or Apple Computer ONLY (NO Chromebooks, Linux Machines, or Smartphones) Must have at least Windows 10 or MacOS 13.

· Headphones: Wired headphones required for optimal audio quality. 

· Internet Speed: Meet minimum internet speed requirements (50 MBPS download speed and 20 MBPS upload speed), with a wired connection to the router. Must have an ethernet cable connecting computer directly into router

· Browser and System: Use Google Chrome with Amazon Workspaces (regardless of computer type).  

· Video Capability Required: Required for video calls. (Webcam) Laptops will come with a built in webcam which is fine. If it doesn’t you’ll need to get one.

· Recommended Equipment: A second monitor is suggested for laptop users; dual monitors for PC users. 

Why CareTalk Health

CareTalk Health is a fast-growing telehealth organization that delivers high-quality virtual care at scale. This role offers the opportunity to shape contractor operations, influence performance outcomes, and support innovative care models across a nationwide clinical workforce.

CareTalk Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Medical Coder – Virtual Clinic (AWV & HEDIS Gap Closure) - Remote

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