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Senior Quality Engineer

Chicago, IL | Denver, CO | Phoenix, AZ | Remote, US
About Caribou 

At Caribou, we care about giving people financial freedom so they can focus on what’s most important to them. Today, less than two percent of Americans refinance their auto loans despite drastic increases in the cost of new and used cars. We see huge potential to help folks reduce their monthly auto expenses, as well as increase the predictability of those expenses over time. We do this by building technology to pair customers with community banks and credit unions, and ushering them through the process quickly. On average, our drivers save $159/month on their car loans while protecting their investment long term. 

Caribou is led by leaders from the technology, automotive, and finance industries. We’re proud to be backed by a great team of investors, including QED Investors, Goldman Sachs, Moderne Ventures, Accomplice, Link Ventures, Motley Fool Ventures and others.

About the Role

Do you thrive on building testing platforms that make great tests inevitable? Do you believe that when engineers take the lead on testing their own work, the end result is a superior product? This may be the Quality Engineering role for you. 

You'll join a team of 3 QE engineers using Playwright, Claude Code, and Harness to build the frameworks, tooling, and standards that make robust automated testing the path of least resistance. RSpec, Capybara, Playwright, Harness, Claude Code. You'll evolve and standardize how we use these tools across teams. Our goal: help Caribou reach DORA Elite performance by empowering engineers, not blocking or testing for them.

Interview Roadmap:

  • Recruiter phone interview (45 mins)
  • Coding assessment (25-60 mins)
  • Hiring Manager video interview (60 mins)
  • Final interview loop (combined 4 hrs scheduled across 1-4 business days):
    • System Design Interview (60 mins)
    • Project Delivery & Scope Interview (60 mins)
    • Product Partnership & Business Acumen Interview (60 mins)
    • Collaboration & Communication Interview (60 mins)

What You'll Do

  • Guide framework evolution: Standardize patterns across our testing stack (RSpec, Playwright, Jest) and make architectural decisions about new tool adoption
  • Build enablement infrastructure: Design factory patterns, data seeds, and service stubs enabling sophisticated testing in inner development loops without full integration
  • Define quality standards together: Establish coverage thresholds, test suite structures for product types, and boundary metrics giving teams clear targets
  • Optimize delivery pipelines: Integrate quality gates into CI/CD, balance performance and reliability, and analyze data to eliminate shipping bottlenecks
  • Mentor and share best practices: Collaborate with teams on avoiding flaky tests, designing testable code, and building robust automated coverage
  • Enable data-informed improvements: Analyze quality metrics (flaky tests, incidents, DORA) to identify systemic issues and facilitate process improvements

What We're Looking For

Experience with:

  • Ruby on Rails applications
  • Building or evolving test automation frameworks (RSpec, Capybara, Playwright, or similar)
  • Production systems and collaborative debugging
  • Translating quality metrics into actionable improvements (DORA metrics experience a plus)
  • Mentoring or coaching teams to strengthen engineering practices

Nice to have:

  • GCP, Docker, or containerized environments
  • CI/CD pipeline optimization
  • Interest in using AI to boost testing productivity

Ruby on Rails experience is required—most of our platform is Rails.

We know strong candidates rarely meet 100% of requirements. If you're excited about quality enablement and meet most of these, we'd love to hear from you. We encourage candidates from non-traditional backgrounds to apply.

Location and Flexibility

This role can be based out of our Caribou office in Denver, CO. Alternatively, this role may work remotely from a state where Caribou operates with a preference for the Chicago, IL, Denver, CO or San Francisco, CA markets. This role may require attendance at occasional in-person team meetings.

About You

You're a pragmatic, technically-minded leader who sees quality as shared responsibility. You're guided by data and possess the strategic vision to turn quality insights into engineering action. You communicate effectively with both technical teams and executives.

You, like us, are committed to achieving your goals. At Caribou, we have three core values: Give a damn. Velocity. Make the assist. We're owners who move with urgency towards our outcomes and help each other along the way. 

How we will take care of you

Everyone at Caribou is a valued team member. Our compensation and benefits package includes: 

  • Competitive compensation: $147k - $183k
  • Eligible for annual performance-based Incentive 
  • Equity options 
  • 401(k) retirement plan
  • Generous paid time off including Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents
  • Exceptional benefits including highly subsidized medical, dental, and vision plans, and fully company-paid mental health, disability, and basic life insurance
  • Optional benefits to suit your individual circumstances such as HSAs (with Caribou HSA contributions), FSAs, supplemental life and health, legal, and pet insurance
  • Up to $1,000 per year for eligible professional development expenses
  • Employee referral program
Our Core Values

We come from all walks of life and are joined together by our shared values, which guide our work and how we work together. 

  • Give a damn. What we’re doing matters. We show up determined to deliver results, and we love it.
  • Velocity. We’re intentional about where we’re going and we race towards it.  
  • Make the assist. We have diverse strengths. We offer and ask for help so we all win.  

Caribou is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, pregnancy status, marital status, military or protected veteran status, genetics, or any other characteristic protected by law. This position is not restricted solely to the responsibilities listed above, and the scope and responsibilities are subject to change. A pre-employment background check is required as a condition of employment.

*Caribou does not currently have employee operations in AL, AK, AR, CT, DE, GA, HI, IA, ID, IN, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, UT, VT, WV, WY.

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Certain roles within Caribou may allow remote/hybrid flexibility, which requires a professional atmosphere to maintain the security and quality of our customer interactions. 

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