Director, Procurement

About Carrot:

Carrot is a global, comprehensive fertility and family care platform, supporting members and their families through many of life's most memorable moments. Trusted by many of the world’s leading multinational employers, health plans, and health systems, Carrot’s proven clinical program delivers exceptional outcomes and experiences for members and industry-leading cost-savings for employers. Its award-winning products serve all populations, from preconception care through pregnancy, IVF, male factor infertility, adoption, gestational carrier care, and menopause. Carrot offers localized support in over 170 countries and 25 languages. With a comprehensive program that prioritizes clinical excellence and human-centered care, Carrot supports members and their families through many of the most meaningful moments of their lives. Learn more at get-carrot.com.

The Role: 

Carrot Fertility is seeking a strategic and hands-on Director of Procurement to build and lead our global procurement function. This role will establish best-in-class sourcing, vendor management, and procurement operations that scale with Carrot’s rapid growth, international expansion, and IPO readiness. The Director will partner cross-functionally—Finance, Legal, Technology, People, and Commercial teams—to ensure vendor spend is aligned with Carrot’s financial goals, compliance requirements, and strategic priorities.

Key Responsibilities

Procurement Strategy & Leadership

• Design and lead Carrot’s global procurement strategy across categories, including technology, clinical providers, professional services, and operations.
• Establish scalable sourcing, contract management, and spend control processes that balance agility with risk management.
• Build a small but high-impact procurement team; coach and mentor staff.

Vendor Management & Negotiations

• Drive competitive sourcing events (RFPs, RFQs, vendor selection) and lead negotiations to achieve cost savings, service level improvements, and favorable terms.
• Implement vendor performance measurement (KPIs, SLAs) and risk management frameworks to monitor quality, compliance, and innovation.
• Partner with Product and Clinical teams on strategic supplier relationships to support Carrot’s member experience.

Governance, Systems & Controls

• Collaborate with Finance and Legal to ensure vendor contracts meet compliance, data privacy, security, and regulatory requirements.
• Own procurement policies, approval workflows, and internal training to ensure compliance across the company.
• Lead the selection and implementation of procurement technology/tools to automate requisitions, approvals, and reporting.

Financial Impact & Reporting

• Deliver measurable cost savings, cost avoidance, and efficiency gains across spend categories.
• Provide quarterly reporting on vendor spend, savings, and procurement KPIs to the CFO and Audit Committee.
• Support long-range planning, budgeting, and IPO readiness efforts with accurate vendor cost forecasts.

Minimum Qualifications: 

• 10+ years of progressive experience in procurement, sourcing, or vendor management, ideally in high-growth SaaS, healthcare, or benefits organizations.
• Proven success in building procurement functions from the ground up in a scaling environment.
• Strong contract negotiation expertise (including SaaS, clinical services, and global vendors).
• Familiarity with data privacy, HIPAA, SOC2, GDPR, and global compliance considerations.
• Experience with the Zip procurement system is preferred but not required.
• Excellent interpersonal and influencing skills, with the ability to partner across Finance, Legal, Product, and Executive teams.
• Strategic mindset with hands-on execution ability; thrives in fast-paced, entrepreneurial environments.

Compensation: 

Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $175,000.00 - $200,000.00. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience. 

 

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Why Carrot?

Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.